Senior Business Intelligence Analyst- D&CX Enterprise Analytics

Sr Business Intelligence Analyst
The Senior Business Intelligence Analyst manages business intelligence projects and processes to ensure that data is analyzed and reported in a way to inform organization's business and product decision making process. Working independently with limited supervision, this job applies business process knowledge and data analytics to develop, recommend and communicate timely, accurate, relevant and actionable insights to support business decisions and objectives. This job also coaches and reviews the work of lower level team members.
Key Responsibilities and Duties

• Supports the development and implementation of business intelligence programs and policies to develop data driven insights that support business operations.
• Creates data mining architectures, models and protocols, statistical reporting and data analysis methodologies to identify trends in large data sets.
• Blends historical data from available industry reports, public information, field reports or purchased sources as input to analysis.
• Identifies and analyzes industry and geographic trends and competitor market strategies and monitors current and potential customer trends to help organization develop products and services and expand business.
• Researches and applies knowledge of existing and emerging data science principles, theories and techniques to inform business decisions.
• Works with other areas of the business, such as marketing, logistics, and customer service, to provide business intelligence insights and model the outcome of implementing potential business strategies.

Educational Requirements

• University (Degree) Preferred

Work Experience

• 3+ Years Required; 5+ Years Preferred

Physical Requirements

• Physical Requirements: Sedentary Work

Career Level
7IC

• 3+ years of experience with business intelligence tools
   

• Dashboarding and Data Visualization, Data analysis, Data ETL and Data profiling using: Tableau, SQL, Snowflake
   

• Previous experience working with Salesforce CRM preferred
   

• Background in Financial Services Industry preferred
   

Related Skills

Collaboration, Commercial Acumen, Communication, Data Analysis, Data-Driven Business Intelligence, Data Visualization, Market/Industry Dynamics, Relationship Management, Statistics, Story Telling

Anticipated Posting End Date:

2024-10-03

Base Pay Range: $80,300/yr. - $119,500/yr.

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location.  In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans). 

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Company Overview

TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary.

Equal Opportunity

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Read more about the Equal Opportunity Law here.

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities. 

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team: 

Phone: (800) 842-2755

Email: [email protected]

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