Senior Business Intelligence Client Analyst

Description

Location: This position is located at our Dublin, OH campus with hybrid flexibility.

We're on a mission to make healthcare simpler and more effective. We fight to ensure our members get the care they need, when they need it, at the most affordable cost - that's what makes us Healthcare Warriors™. If you'd like to join us, we'd love to talk to you - even if you don't match every single requirement.

The Senior Business Intelligence (BI) Client Analyst is the BI team's principal support role and serves as a representative to specific internal or external facing team(s), as the assigned Business Intelligence liaison. This individual creates and leverages various reports and analyses to develop viable, relevant and actionable insights on trends and patterns found within the data to better articulate Quantum Health's value proposition.

What you'll do

• Provide expertise and consultative support to internal and external stakeholders, particularly our external customers and Client Executive Team (Success Team).
• Create ad hoc and enhanced analytics for stakeholders and advise fellow Healthcare Analysts on best practice for insights development and research.
• Utilize various approaches and technologies to gather and prepare data including query development (SQL Server, Snowflake) and using BI platforms like Tableau, ThoughtSpot, SSRS, etc.
• Perform data analysis and design reports, dashboards and visualizations.
• Provide detailed reporting to the Client Executive and external parties, granting them knowledge to make strategic decisions impacting their future design.
• Serve as a resource for operational work groups by providing data, information and reports; act as a SME for the business, both internal and external customers.
• Serve as the "go-to" resource for the Client Reporting team to review and validate project/analysis results.
• Interpret myriad data points and healthcare/ clinical effectiveness metrics, identify insights gaps and recommend interventions or solutions to support Client Executives and our clients.
• Support, evaluate, and continuously improve report creation processes to maintain alignment with business objectives.
• Participate and provide data explanations during plan performance discussions with clients, consultants, Pharmacy Benefit Managers (PBMs) and Third Party Administrators (TPAs).
• All other duties as assigned.

What you'll bring

• Education: Bachelor's degree in healthcare, data analysis/analytics, business intelligence, statistics, finance or related field required; Graduate degree and/or professional certifications preferred.
• Experience: 5+ years' experience working in the employer benefits and/or healthcare analytics field.
• Ability to understand and manipulate data into usable, actionable information with high degree of accuracy and attention to detail.
• Experience with business intelligence exploratory or visualization tools (e.g., Tableau, Qlik, Birst) is required; Experience with advanced analytics tools (e.g., SAS, R, Python) is preferred.
• Ability to write and read T-SQL scripts and understand database model diagrams.
• Experience thinking strategically, structurally solving product problems, and driving execution
• Excellent verbal and written communication skills, comfortable translating technical information to non-technical audiences at all levels of the business.
• Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently.
• Trustworthy and accountable behavior, capable of viewing and maintaining confidential information daily.

What's in it for you

• Compensation: Competitive base pay, incentive plans and employee referral bonuses.
• Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more.
• Retirement: 401(k) plan with up to 4% employer match and full vesting on day one.
• Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more.
• Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development.
• Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision.
• Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more! Check out our home: https://youtu.be/xRnbvCW_YgA

What you should know

• Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite.
• Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check
• Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer.
• Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party.
• Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship.

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