Senior Business Operations Manager - Destiny 2

Bungie is actively seeking a talented and driven individual to join our team as a Business Operations Manager (BOM). This is an exceptional opportunity to make a significant impact on the development of Destiny 2. We are looking for an experienced project manager who will play a crucial role in supporting and driving strategic and annual planning as well as budgeting initiatives.

As a member of the Destiny 2 Leadership Team (D2LT), you will have the unique responsibility of guiding and optimizing the functioning of the team. The D2LT operates as a dynamic and agile group, tasked with providing essential support to the development team while also shepherding the long-term vision of the game. In this role, you will help shape and drive internal processes, serving as a central communication hub and facilitating important discussions. Your primary objective will be to ensure the smooth operation of the D2LT's strategic engine.

To excel in this position, the ideal candidate must be self-motivated and possess exceptional organizational and interpersonal skills. Your ability to empathize and understand the needs of both people and processes will be vital. A service-oriented mindset is paramount, as you will be responsible for orchestrating complex projects and critical initiatives. If you are passionate about continuous improvement and energized by the prospect of working on multifaceted projects, then this could be the perfect role for you.

Join us at Bungie and contribute to the exciting world of Destiny 2, where you can help shape the future of this beloved game.

RESPONSIBILITIES

• Lead the strategic and operations planning process across the business unit with the GM of Destiny 2 and D2LT.
• Drive execution of strategic initiatives and special projects.
• Become a trusted partner to the Destiny 2 Leadership Team (D2LT) driving impactful change through focus and prioritization.
• Build and maintain relationships with key stakeholders across the business, including publishing, development, and finance teams.
• Facilitate teamwork, alignment and transparency between different Destiny projects and teams, resolving any dysfunctions as they occur.
• Maintain the database of executive work – strategic initiatives, tasks, and action items.
• Enable a highly productive and engaged senior leadership team, via effective facilitation, decision-making, and follow through.
• Challenge the status quo and continuously improve D2LT's velocity, teamwork, and transparency.
• Own ongoing, rigorous status communications, tracking progress against annual goals and initiatives.
• Create regular communications tailored to Destiny 2 stakeholders, the Bungie studio, and partners.
• Manage the rhythm of the business in coordination with the studio-wide ROB calendar.
• Ensure successful execution of strategic and annual planning, quarterly business reviews, and budgeting.
• Contribute to the Business Operations discipline at Bungie by driving best practices.
• Report to Director of Business Operations and be accountable to the Destiny 2 General Manager.

REQUIRED SKILLS

• Proven project management skills, including building and maintaining work backlogs, tracking, scheduling, and driving projects to completion.
• Excellent written and oral communication skills, including the ability to deliver executive presentations and communicate studio wide.
• Ability to lead cooperative efforts among members across disciplines and projects.
• Demonstrated experience in rapidly learning new methods and processes and adapting them to critical business needs.
• Strong facilitation and conflict resolution skills, with the ability to drive high-value meetings, navigate challenging discussions, and establish clear action items and accountability.
• Proven ability to understand, simplify, and solve problems in a fast-paced and constantly evolving environment.
• Experience with agile/scrum development processes and tools.

NICE-TO-HAVE SKILLS

• Proficiency with project management tools such as Jira, TFS, Asana, or similar.
• Experience in the gaming industry.
• Experience working with leadership teams.
• Experience crafting communications for individuals at all levels, from the executive team to the entire company.