Senior Business Operations & Strategy Manager

What we’re looking for

The Business Operations & Strategy team is an agile group of problem solvers responsible for driving SurveyMonkey's strategic priorities and delivering on critical operational initiatives to scale the business.

As a Business Operations & Strategy Manager / Sr. Manager, you will collaborate with SurveyMonkey cross-functional leaders and external partners to drive strategic, data-driven, and customer-centric decision-making for the company. 

What you’ll be working on

• Lead the development and execution of the company's strategic priorities in alignment with organizational goals
• Conduct thorough analysis, providing insights and recommendations to drive decision-making and business growth
• Be responsible for long-term partnerships and integration strategy and execution, acting as primary liaison with external partners and exploring collaboration opportunities
• Streamline processes to improve efficiency of internal operations as well as relationships with SurveyMonkey partners
• Partner with R&D, Go-to-Market, and other internal cross-functional teams on key strategic priorities

We’d love to hear from people with

• 6+ years of work experience; 3+ years at a top-tier Management Consulting, Investment Banking, or Private Equity firm, or experience working in a similar BizOps role at a technology company
• Strong verbal and written communication skills, with ability to thoughtfully structure content, effectively presenting to company leaders and external partners
• Exceptional analytical skills and ability to translate data into actionable insight
• Self-starter comfortable establishing structure and managing multiple priorities in a fast-paced environment
• Demonstrated ability to cultivate strong, trust-based relationships with internal cross-functional teams, external partners, clients, and stakeholders at all levels
• Proven track record of leading cross-functional teams and driving successful business operations and strategic initiatives
• Passion for learning about SaaS and online business models; experience with surveys is a plus
• Proficiency in Excel and PowerPoint, or Google equivalents

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