Senior Business Project Manager

GENERAL PURPOSE:

Cigna Medicare is a health services company committed to helping our nation's Medicare and Medicaid beneficiaries live healthier, more active lives through personalized, affordable and easy-to-use health care solutions. This role reports into the Medicare Business PMO. You will be responsible to lead mid- to large-sized time limited projects across CIGNA Medicare and the government business segment , to understand and evaluate business-specific objectives, and to drive the development, delivery and adoption of solutions to address complex business needs. This will include development and maintenance of integrated work plans, monitoring progress against goals, development and maintenance of cross-functional, matrixed relationships with business and IT, timely escalation of barriers to success along with identification of potential solutions, and providing concise and timely reporting tailored to appropriate stakeholder audiences. Projects can range in content including (but not limited to) organizational realignment, compliance, total medical cost initiatives, new product implementation, new process and technology creation and rollout.

RESPONSIBILITIES:

• Utilizes established project and program methodology to develop project plans for assigned projects. Where the methodology is not sufficient, create and augment with new processes and establish best practices
• Develops and maintains workplans that consider the priorities, key milestones, time and cost estimates, resource requirements, task sequencing and identification of tasks that may be performed concurrently to achieve objectives.
• Ensures appropriate project governance and decision-making methodology are in place and adhered to.
• Ensures integrity of original business case is maintained & any adjustments are communicated & understood by all key stakeholders
• Ensures the timely and quality development and distribution of all deliverables for the project.
• Evaluates project status and resource utilization and implements changes to improve the team's effectiveness.
• Assists in maturing project management methodology, tools, and techniques
• Resolves issues and determines contingency plans and triggers for risks. As needed, escalates issues to appropriate audiences including key business leaders and team members.
• Partners with matrix organizations to ensure that appropriate action is taken to identify and implement initiatives.
• Develops and implements communication and reporting mechanisms to maintain sponsor engagement and promote stakeholder adoption.
• Ensures appropriate use of tools to track and monitor the financial performance of assigned projects
• Defines and consults on measurement strategies, tools, scorecards and surveys.

TECHNICAL SKILLS & DEMONSTRATED KNOWLEDGE:

• Demonstrated project management leadership and success, including cross-organizational initiatives.
• Ability to foster collaboration, value others perspectives and gain support and buy-in.
• Excellent oral, written presentation and communication skills.
• Ability to lead and influence in a matrixed environment is critical.
• Ability to drive to results independently.
• Strong analytical and problem solving skills.
• Strong business acumen, with proven ability to leverage knowledge base to quickly come up to speed in new business areas and new types of projects.

KNOWLEDGE/COMPETENCIES:

• Must be a current contractor with Cigna Healthcare, Evernorth Health Services, or one of their subsidiaries.
• Must have High School Diploma or equivalent
• Bachelor's Degree preferred
• Knowledge of different PM Methodologies / Frameworks (including Agile) preferred
• At least 5 years work experience in project management preferably in support business operations
• Project Management certification preferred (i.e. PMI - PMP, CAPM, etc).
• Experience in change management evaluation, planning and execution. ADKAR experience desired.
• Six Sigma training also valued
• Strong business acumen, with proven ability to leverage knowledge base to quickly come up to speed in new business areas and new types of projects
• Excellent communication skills - verbal and written and training, along with excellent presentation skills.
• Aptitude to learn and apply Project Management products, services, best practices, and standards
• Works well with larger groups from a wider range of organizations, as well as reporting out to senior executives.
• Work both independently and in conjunction with co-workers of all levels.
• Working experience with Microsoft Project and other common Microsoft Office tools.Some travel may be required (UPTO 30%)

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.