Senior Business System Analyst

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Business System Analyst in Canada.

This role sits at the core of Go-To-Market system transformation, focusing on designing and optimizing Salesforce-driven solutions that power opportunity lifecycle management. You will act as a bridge between business stakeholders, product owners, and technical teams to translate complex requirements into scalable system solutions. The position plays a key part in improving CRM processes, data flows, and automation across sales and revenue operations. You will work in a highly collaborative, global environment where system reliability, scalability, and user experience are critical. This is a high-impact role supporting enterprise-level Salesforce ecosystems and adjacent tools such as Salesloft and DataCloud. You will contribute directly to enabling efficient, data-driven growth across global GTM teams.

• Collaborate with product owners, technical leads, and program managers to design, build, and maintain Salesforce and adjacent GTM system solutions
• Own end-to-end delivery of system enhancements supporting opportunity lifecycle management and broader Sales Operations processes
• Translate business requirements into clear technical specifications and ensure alignment across upstream and downstream systems
• Develop and maintain a holistic understanding of CRM processes, user journeys, and data flows to ensure scalable and consistent solutions
• Lead requirement gathering sessions and stakeholder engagement across global, cross-functional teams
• Partner with third-party vendors to implement out-of-the-box functionality and design custom Salesforce-based solutions
• Support continuous improvement of Salesforce architecture, automation (including Flow), and integration with ETL and analytics tools

---

Requirements:

• 4–8 years of experience in Salesforce implementation, administration, support, and maintenance within complex environments
• Strong hands-on experience with Salesforce Sales Cloud and opportunity management processes
• Salesforce Administrator Certification (required)
• Advanced knowledge of Salesforce Flow and business process automation
• Proven ability to translate business needs into scalable system and technical requirements
• Strong communication, facilitation, and presentation skills with the ability to engage technical and non-technical stakeholders
• Experience working in global, cross-functional teams in fast-paced environments
• Experience with Salesforce Platform App Builder, Developer I certification, SOQL/SQL, or analytics tools is highly desirable
• Ability to simplify complex technical concepts for diverse audiences

---

Benefits:

• Competitive compensation package including base salary and performance-based bonus eligibility
• Remote-first work environment within Canada (Ontario, British Columbia, or Alberta)
• Flexible working model supporting work-life balance and asynchronous collaboration
• Comprehensive healthcare and wellness benefits
• Retirement savings program with employer contributions
• Paid time off, parental leave, and wellness leave
• Equity grants and additional incentive programs depending on role eligibility
• Learning and development opportunities, including certification support
• Opportunity to work on global-scale Salesforce systems and enterprise GTM platforms
• Approximately 10% travel to support in-person collaboration and team engagement