Senior Business Systems Analyst

Bevi is on a mission to disrupt the beverage supply chain and replace single-use water bottles with smart water machines. Thousands of companies use Bevi to sustainably provide their employees with pure, sparkling, and flavored water at work. As the market leader in IoT-enabled beverage machines, we’ve raised over $160M in venture capital and we’re nearly doubling sales year over year. In addition to maintaining hypergrowth with our current product line, Bevi is heavily investing in new product development.

We are seeking a Senior Business Analyst to join our growing Enterprise Applications team. The Enterprise Applications team is responsible for supporting almost every business function at Bevi by implementing and maintaining a sophisticated and integrated ecosystem of software and technology solutions. We help to identify previously unrealized efficiencies, and unlock new capabilities and elevate data to all in support of our desire to deliver the best possible experience to all of our customers.

Our ideal candidate will be multifaceted and responsible for business analysis, project/program management, application ownership, and supporting cross functional business process development. You will work closely with all departments at Bevi to support projects in Operations, Supply Chain Management, Customer Support, Field Service, Finance, eCommerce, Product Development, and Data Management, among others. This role is perfect for someone who enjoys solving problems with a hands-on approach in both individual and team-oriented working environments.

We are a company focused on making a positive impact on the environment by delivering data-driven efficiency and world-class customer service. You will have an opportunity to be creative, affect change, and grow in an organization that is making a global difference.

What you will do:

• Help design, implement, and support enterprise technology initiatives across all business units
• Provide front-line support and training to business users for NetSuite and Salesforce instances. Root cause common issues and propose and implement solutions, as necessary.
• Act as SME for Business Unit Leaders to support and troubleshoot NetSuite ERP Bundles(e.g. Fixed Asset Management, Advanced Revenue Management, Dunning, SuiteBilling, etc)
• Troubleshoot advanced NetSuite and Salesforce issues with Workflows, Scripts, and Custom Integrations through iPaaS
• Operate in a Agile environment to manage and execute projects
• Produce and maintain custom Saved Searches and reports for business users
• Liaise between business teams and Enterprise Applications team to support business process and systems improvements that deliver best-of-breed experiences to our customers
• Lead project teams in capturing and documenting requirements, user stories, solution design and business process flows; facilitate user acceptance testing and deliver system trainings
• Establish and maintain standards and tools for requirements gathering and end user documentation to facilitate future systems development and implementation projects and initiatives
• Contribute to the design of reports, dashboards, and supporting data models of core systems in our business intelligence tool (Looker)
• Participate in the planning of integration projects with internal stakeholders and external partners; propose solutions to conflicts between business user needs, system capabilities, and data integration tools

How you will grow:

• Engage with talented and growing Enterprise Applications and Leadership teams drawn from diverse sectors, who mentor and coach team members throughout their career journeys
• Learn cross-functionally from Supply Chain, Service, Sales, Marketing, Engineering, Finance, and Order Management teams, and work at the heart of a start-up in high-growth mode
• Deploy your energy and expertise to further the company's mission of sustainability, wellness, and positive personal and environmental change
• Gain valuable, hands-on experience with cutting edge data management and business operations applications
• Master best practices to manage and develop integrations, custom scripts and solutions, and systems administration

Requirements

• A degree in computer science, information systems, engineering, finance and/or accounting or a related field
• 4+ years of relevant, hands-on experience with enterprise technologies
• Experience with Project Management and standard Software Development Life Cycle practices
• 2+ years working with NetSuite in an administrative, development, or ‘super-user’ capacity
• 1+ years working with Salesforce in an administrative, development, or ‘super-user’ capacity
• Experience with inventory management and/or manufacturing
• Strong understanding of SQL, relational data structures, reporting schemas, data transformations
• A high level of emotional intelligence, a self-starter mentality, and an ability to work with and influence a diverse set of internal stakeholders within fast moving start-up culture
• Strong analytical and organization skills including ability to document and analyze business processes
• Demonstrated ability to work in a fast paced, dynamic, and deadline oriented business environment
• Must be able to see the “big picture” of business needs and how they relate to database structure
• Experience with Salesforce, Zendesk, Looker and/or Snowflake a plus
• Experience or understanding of Javascript and/or SuiteScript is a plus

Benefits

• Comprehensive medical, dental and vision insurance plans with BlueCross BlueShield, 95% paid by employer
• 401(k) and environmentally responsible investment options
• Fully employer paid disability and life insurances
• Wellness and fitness reimbursements
• 15 days vacation and 9 paid holidays, plus additional paid days for sick leave, etc (including sustainability or social justice volunteer events)
• Paid parental leave for both primary and secondary caregivers
• Monthly stipends for cell phone use and commuting costs
• Onsite snacks and Bevis... and composting and terracycling, too
• Happy hours, pancake breakfasts, Hero awards - and more!
• Join a team that shares our Bevi Core Values:
  • Put Customers First
  • Be Great to Work with
  • Raise the Bar Together
  • Act Like You Own the Business
  • Be Curious and Ask Why
  • Champion Sustainability