Senior Business Systems Analyst

Description

Location: This position is located at our Dublin, OH campus, but we are open to remote candidates.

We're on a mission to make healthcare simpler and more effective. We fight to ensure our members get the care they need, when they need it, at the most affordable cost - that's why we call ourselves Healthcare Warriors™. We're committed to building diverse and inclusive teams, so if you're excited about this position, we encourage you to apply - even if your experience doesn't match every requirement.

The Senior Business Systems Analyst's primary role is designing enhancements, new business applications, and information systems solutions through integration of technical and business requirements. Essentially, linking Business Analyst needs and Architect definition to technical solutions. This position will serve as a technical designer to identify best solution and resulting technical specifications within limits of the coding environment.

What you'll do

• Work very closely with the Product Owner and Subject Matter Experts to determine the essential details, value, and priority of each business request. Work collaboratively as a part of the development team to develop sometimes ambiguous ideas into valuable IT solutions.
• Deal with conflicting ideas and interests effectively and professionally through negotiation and problem-solving skills.
• Capture important details and communicate clearly and concisely with both business experts and technical team members through face-to-face conversations, documenting real-time clarifications and design details (e.g., via mockups, whiteboard, wiki updates, ) and written correspondence.
• Develop and document detailed data integration, technical specifications, and designs. Build or maintain a backlog of epics, features, and stories based on the documented designs and integrations. Align the backlog items priority with the Product Owners needs as well as other Quantum Health initiatives.
• Present your work, or the work of the team, to various audiences including other IT teams, end-users, company leaders and other stakeholders to explain and promote changes and elicit constructive feedback.
• Perform certain agile ceremonies with your team including presenting features and pointing stories. Support team members questions regarding features and stories at all points in the development life cycle / process.
• Comply with established delivery processes and help examine and evolve team specific guidelines to improve the efficiency and effectiveness of the software delivery lifecycle.
• Contribute to elevate the team culture with an open mind to constructive criticism, sharing honest non-judgmental feedback, and embracing a positive and pragmatic attitude towards continuous improvement.

What you'll bring

• 5 Years minimum SBA specific experience.
• Proficiency in Agile development techniques.
• Experience with agile project management tools such as Jira or Azure DevOps
• A solid understanding of application development, analysis techniques, and tools used in the software development lifecycle.
• Programming experience (preferred not required) - C#, .NET or other popular languages.
• Experience with Data Integration preferred - Real time, Batch Files, Queue, API, SSO, SOAP, REST.
• The ability to interact with and professionally present to a diverse group of stakeholders, including end-users, executives, managers, and subject matter experts.
• Able to organize, coordinate, motivate and influence users and teams.
• Analytical, problem solving, and strategic thinking skills.
• Demonstrate an understanding of the importance of the relationship with the Business partners.
• Be precise, concise, and clear in all communication - Excellent verbal and written communication skills.
• Be prepared to succeed in a fast moving, rapidly changing environment.
• Ability to gather and interpret relevant data and information.
• Must have flexibility and the ability to learn quickly in various technical and creative environments, while delivering quality work within tight deadlines.
• Protect and take care of our company and member's data every day by committing to work within our company ethics and policies.

What's in it for you

• Compensation: Competitive base pay, incentive plans and employee referral bonuses.
• Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more.
• Retirement: 401(k) plan with up to 4% employer match and full vesting on day one.
• Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more.
• Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development.
• Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision.
• Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more! Check out our home: https://youtu.be/xRnbvCW_YgA

What you should know

• Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite.
• Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check
• Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer.
• Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party.
• Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship.

#LI-KT1 #LI-Hybrid

Note: Compensation information published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position.