Senior Business Systems Analyst, Conga (Apttus) CPQ - Remote US

What if the work you did every day could impact the lives of people you know? Or all of humanity?

At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.

Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world-changing projects, you will do more and become more than you ever thought possible.

Summary

Illumina's Global Information Systems (GIS) team is seeking a highly experienced, motivated and team-oriented Senior Business System Analyst focused on supporting Quote Management capability maturity priorities for our Commercial Sales and Revenue Operations organization. The candidate must have an exceptional understanding of quote management systems (Salesforce.com and Conga (Apttus) technologies), process improvement, and agile implementation methodologies and practices.

As a Senior Business Systems Analyst, you will enable the delivery of Quote technology solutions, executing on operational plans as well as designing and implementing technology enhancements. This position demands an individual with strong technical, collaboration and communication skills who can contribute to a team environment and present well prepared, stakeholder-focused verbal and written communications.

Responsibilities

• Partner with Product Owners, Subject Matter Experts, Business Stakeholders, and Analysts to elicit, analyze and groom requirements and acceptance criteria in user stories during the agile development life cycle
• Participate in Scrum planning and prioritization activities to deliver strategic priorities and proactively raise issues by indicating an appropriate level of urgency
• Work on a mix of sustaining issues, enhancements and projects in a fast-paced global environment with minimal supervision
• Lead remote and offshore resource delivery, ensuring a common understanding of deliverables, technical design configurations using standard and best practices with a timely execution of tasks
• Write, review and execute test scripts to support integration, user acceptance, and regression test cycles
• Work with testing team to ensure targeted test coverage, regression testing completeness and quality are met to drive continued test automation and performance testing improvements
• Use effective communication and presentation skills to manage ambiguity, influence, negotiate, facilitate and gain stakeholder consensus
• Interest and willingness to rotate areas of responsibility and learn new ones that may include Account and Opportunity Management, Contract Lifecycle Management and others

Requirements

• 5+ years of extensive experience administering and designing in Salesforce.com and Conga (modules: CPQ, Deal Management, Promotions, Rebates) is required
• Experience working on integrations between Salesforce, Conga (Apttus) platform, ERP (SAP) and other commercial business systems is preferred
• Salesforce Administrator & Conga (Apttus) certifications are required
• Experience with Agile software methodology is required
• Experience in administering applications governed under regulatory compliance such as HIPAA, FDA and/or SOX is preferred
• Experience working with tools like Jira, Confluence, Quip, Microsoft Teams, and ValGenesis is preferred

Education

• Bachelor's Degree Required
• Field of study in Information Systems, Information Technology, or equivalent related work experience.

#LI-REMOTE #GISAI

Concerns regarding COVID-19 continue as positive cases are experienced in the communities in which we operate. Please be aware that, as a condition of employment, Illumina may require proof of COVID vaccination in accordance with local statutory requirements (subject to limited exceptions) beginning November 1, 2021.

At Illumina, we strive to foster a diverse and inclusive workplace by cultivating an environment in which everyone contributes to our mission. Built on a strong foundation, Illumina has always been rooted in openness, collaboration, and seeking alternative views and perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and demonstrate our collective commitment to diversity and inclusion in the communities we live and work. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. If you require accommodation to complete the application or interview process, please contact [email protected]. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf