Senior Business Systems Analyst - Corporate Solutions

Job Summary

Senior Business Systems Analyst (BSA) analyzes business and information needs in order to design optimal business solutions. The Senior BSA will solicit, understand, and document the business requirements, processes and workflows developing both written and visual depictions of requirements and process flows. In addition, Senior BSA works with developers to create the functional specifications that meet those requirements, serve as a subject matter expert to the developers building those functions, and work with Quality Assurance team members to test the developed functionality.  Senior BSA partners effectively with all levels of the organization, lead others, drive results, proactively identify and resolve problems, and make challenging decisions.

The Senior BSA is responsible for understanding the functional application, business operations and technical flow of any application. The Senior BSA should have application knowledge but also be able to fully explain the operational workflow. The Senior BSA should be able to understand how requirements impact both the technical and functional nature of an application. This is a technical role, one in which an analyst can drive business decisions based on application and technical expertise.

Senior BSA has knowledge of Agile project management.  With an understanding that Agile project management is an incremental and non-linear approach to project management.  The Senior BSA needs the capability of breaking down large projects into more manageable tasks, which will be completed in short iterations throughout the project life cycle.  At times, the Senior BSA will lead the Agile project management ceremonies.

Duties and Responsibilities

• Collaborate directly with teammates and business partners to build solutions that solve problems and are reusable, scalable, efficient, and maintainable.
• Conduct meetings with project stakeholders in the elicitation and documentation and the prioritization of requirements, leveraging various techniques
• Actively participate in requirements and/or data solution sessions with business subject matter experts, to analyze, validate, and utilize the obtained information for consumption by business stakeholders
• Analyze business processes and needs to create business requirements documents
• Translate business problems, objectives, and goals into functional solutions
• Manage the change of requirements for small to large projects throughout the project lifecycle using company requirements management frameworks and ensure standards are met
• Provide clarification of requirements to developers and project team members
• Support QA testers in the development of test strategies and Occasionally, assist executing the developed test plans.
• Lead team through small to large projects, accountable for delivery
• Assist with the manage Agile projects and/or Kanban boards
• Coordinate work/task activities on smaller projects.
• Assist with the creation and maintenance of project plans.

Experience and Education Requirements

• 4-7 years of experience in Solutions Analysis or Business Systems Analysis
• Bachelor's degree in Business Administration, Computer Science, or similar or equivalent combination of education and experience
• Experience in requirements gathering methodologies and the SDLC
• Experience writing and grooming user stories in Agile environment
• Experience with business requirements and business process analysis to ensure IT solutions meet the business's needs
• Experience conducting interviews, workshops, questionnaires, surveys, job shadowing, workflow storyboards, use cases creation, and current to future state gap analysis
• Experience using process models, specifications, diagrams and charts

Preferred Requirements

• Insurance and/or Life & Annuity industry experience
• Experience working in an Agile (Scrum or Kanban) environment
• Experience using the Atlassian suite (Jira, Confluence, etc.) toolset
• Ability to coordinate project activities, including developing and maintaining project plans.
• Knowledge of the PMI’s Project Management Book of Knowledge, and Agile and Kanban methodologies
• CBAP, aCAP, or CAP certification

Skills and Abilities

• Strong analytical, critical-thinking, and problem-solving skills
• Ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
• Ability to manage multiple tasks and deadlines simultaneously
• Exhibits flexibility and tolerance for ambiguity with the ability to thrive in a rapidly changing business environment
• Results-oriented
• Dedicated work ethic
• Strong interpersonal communication skills, written and verbal

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