WHOOP

Senior Business Systems Analyst (Partner Channel & Operations)

Reposted 21 Hours Ago

Easy Apply

Boston MA USA

Hybrid

145K-175K Annually

Senior level

Fitness • Hardware • Healthtech • Sports • Wearables

Power your performance with 24/7 data

The Role

The Senior Business Systems Analyst will optimize order inventory and fulfillment processes managing EDI integrations and collaborating with various departments.

Summary Generated by Built In

At WHOOP we're on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.

WHOOP is hiring a Senior Business Systems Analyst to support the growth and operational scaling of our wholesale and B2B channels. As WHOOP expands into new markets and customer segments this role will play a critical part in optimizing how orders inventory and fulfillment data flows between WHOOP and its wholesale partners. You’ll be a key contributor in evolving the technology and processes that support wholesale operations balancing strong technical acumen with a deep understanding of operational workflows partner enablement and financial accuracy in a fast-paced high-growth environment.

*This role is based in the WHOOP office located in Boston MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston MA office.*

RESPONSIBILITIES:

Configure test and deploy scalable solutions that support end-to-end processes related to orders inventory fulfillment and revenue recognition.
Implement and maintain EDI connections and API-based integrations between WHOOP’s internal systems and external wholesale partners.
Partner with Engineering to support existing custom integration frameworks (e.g. Boomi Celigo or similar) and leverage third-party EDI Network Providers (e.g. SPS Commerce True Commerce or similar) for new partner setups
Contribute to the evolution of WHOOP’s integration strategy promoting best practices in API design data mapping and system interoperability.
Partner with stakeholders across Business Development Growth Operations Supply Chain Manufacturing Quality Logistics Finance and Membership Services to gather requirements and translate them into technical solutions.
Drive projects related to inventory movements (e.g. 3PL transfers returns stock adjustments) product lifecycle and order fulfillment across sales channels.
Proactively identify and implement process improvements across B2B workflows with a strong focus on automation data accuracy and cross-system alignment.
Develop technical documentation process guides and training for end users.
Coach and up-level BSAs on your team and neighboring teams through direct and indirect mentorship.

QUALIFICATIONS:

BS in Information Systems Computer Science Business Supply Chain or equivalent experience.
4+ years of professional experience in business/operations systems system administration automationor software development with both functional and technical responsibilities.
Deep familiarity with inventory order management and procurement systems in wholesale or multi-channel operations.
Experience with EDI platforms and integration tools such as Boomi (iPaaS) SPS Commerce (EDI network provider) or comparable solutions.
Familiarity with ERP systems (e.g. NetSuite SAP Oracle) and how they support order and fulfillment workflows.
Ability to translate business processes into scalable system designs and technical requirements.
Effective communication skills with proven success collaborating across technical and non-technical teams.
Strong experience and commitment to embracing and leveraging AI tools in day-to-day tasks ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
Bonus: Hands-on experience implementing and supporting EDI workflows and transactions (e.g. 850 856 810 940)

Interested in the role but don’t meet every qualification? We encourage you to still apply! At WHOOP we believe there is much more to a candidate than what is written on paper and we value character as much as experience. As we continue to build a diverse and inclusive environment we encourage anyone who is interested in this role to apply.

WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

The WHOOP compensation philosophy is designed to attract motivate and retain exceptional talent by offering competitive base salaries meaningful equity and consistent pay practices that reflect our mission and core values.

At WHOOP we view total compensation as the combination of base salary equity and benefits with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.

The U.S. base salary range for this full-time position is $145000 - $175000. Salary ranges are determined by role level and location. Within each range individual pay is based on factors such as job-related skills experience performance and relevant education or training.

In addition to the base salary the successful candidate will also receive benefits and a generous equity package.

These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range total compensation will depend on the candidate’s specific qualifications expertise and alignment with the role’s requirements.

Top Skills

APIs

Boomi

Celigo

Edi

NetSuite

Oracle

SAP

Sps Commerce

True Commerce

What the Team is Saying

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The Company

HQ: Boston MA

500 Employees

Year Founded: 2012

What We Do

At WHOOP we’re on a mission to unlock human performance. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. Our wearable device and performance optimization platform has been adopted by many of the world's greatest athletes and consumers alike.

Why Work With Us

At WHOOP we’re focused on building an inclusive and equitable team with a strong sense of belonging for everyone—increasing representation in every way as our team grows. We believe that our differences are our source of strength—so much so it’s one of our core values. 