Senior Business Systems Manager

THE COMPANY:

Juul Labs’ mission is to impact the lives of the world’s one billion adult smokers by eliminating combustible cigarettes. We have the opportunity to address one of the world’s most intractable challenges through a commitment to exceptional quality, research, design, and innovation. Backed by leading technology investors, we are committed to the same excellence when it comes to hiring great talent.

We are a diverse team that is united by this common purpose and we are hiring the world’s best engineers, scientists, designers, product managers, operations experts, and customer service and business professionals. If the opportunity to build your career at one of the fastest growing companies is compelling, read on for more details.

ROLE AND RESPONSIBILITIES:

• Serve as a strong consultative partner to HR functional leaders and business users to continuously improve service delivery
• Review and analyze business requirements, specifications, business processes and recommendations related to proposed solutions using Workday HCM, Workday Help, Document Management, Compensation Management, Performance Management, Workday Talent Management, Workday Time & Absence Management and Cornerstone On-Demand Learning Management systems
• Deliver precise functional specifications to include functional hierarchy, workflow, business rules, interface design and definitions, outstanding issues, data analysis, and data mapping to business partners and 3rd party vendors
• Work with technical team to develop high level labor estimates to develop and deploy functionalities of selected solutions
• Work closely with the Rewards and Compensation teams in the design and realization of Juul compensation models, salary structures, and bonus plans using Workday Advanced Compensation
• Build, deploy and support annual bonus, stock grant processes, and merit review cycles and ad-hoc compensation review through EIBs
• Oversee, optimize, and support the ongoing design, configuration, deployment, Business Processes in Workday
• Build and manage integration using Calculated Fields, EIB, Document Transformation, Workday Studio, Workday Connector, XML, XSLT and Web Services technologies to implement complex integration to send the data to downstream
• Develop solution using custom reports, calculated fields, custom integration document delivery, business process configuration, Workday Studio
• Conduct fit/gap analysis between HR/LMS applications and business requirements and collaborate with Architects and Developers to estimate project impact
• Work with business partners to demonstrate the changes to the system to ensure all relevant business needs are addressed
• Work with COE to design processes, create learning objects and test workflows, email notifications and user groups and permissions etc. if needed
• Work with instructors, vendor, and implementation partner to support the upkeep and execution of our training content and managing our division-wide learning management system (LMS) on a daily basis
• Investigate, analyze, and solve Enterprise Application problems (including sub systems) and map business requirements, processes, and objectives; develop necessary product modifications to satisfy business needs
• Manage multiple competing priorities through effective organization and communication
• Perform functional unit testing and system integration testing of the solution
• Change request handling, requiring the development of new or improved procedures using Enterprise tools and customizing in industry best practices
• Work closely with Vendor product management team to ensure that the gaps are addressed and aligned for future release

PERSONAL AND PROFESSIONAL QUALIFICATIONS:

• 5+ years of experience in implementing & supporting HRIS using HCM ERP solutions
• Minimum 3 years of experience implementing/supporting Workday HCM, Workday Advanced Compensation, Workday Talent Management, Workday Absence Management, Workday Time tracking
• Experience in conducting workshops, writing Detailed Design documents, Functional Specifications, and configuring Workday HCM & Cornerstone OnDemand
• Deep domain knowledge in HR Functions (Benefits, Talent Management, Talent Acquisition, Learning and Development, Advanced Compensation, Time & Labor)
• Experience implementing solutions using Cornerstone OnDemand Learning Management system a plus
• Experience implementing processes using Cornerstone and/or Workday for a business governed by FDA to deliver regulatory training and increase transparency by addressing 21CFRPart11 compliance preferred
• Experience in writing functional specs for integrating HR Systems with other enterprise applications or 3rd party systems.
• Ability to understand and represent the needs of the end user in a software development environment
• Strong consultative and advisory skills
• Strong MS Visio and Office skills (Word, Excel, PowerPoint)
• Strong business analysis, requirements gathering, documentation, testing and project management skills
• Data Analytics experience
• Expert skills of Excel spreadsheet modeling, macros, pivot tables, formulas, charts, etc. and basic understanding in SQL
• Demonstrated ability to work independently, follow through, and use critical thinking to achieve success

EDUCATION:

• Bachelor’s degree in Computer Science or Electronics Engineering or in related field

JUUL LABS PERKS & BENEFITS:

• A place to grow your career. We’ll help you set big goals - and exceed them
• People. Work with talented, committed and supportive teammates
• Equity and performance bonuses. Every employee is a stakeholder in our success
• Cell phone subsidy, commuter benefits and discounts on JUUL products
• Excellent medical, dental and vision benefits

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