Senior Business Systems Analyst

WHOOP

Senior Business Systems Analyst

Posted An Hour Ago

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Boston MA USA

Hybrid

140K-175K Annually

Senior level

Fitness • Hardware • Healthtech • Sports • Wearables

Power your performance with 24/7 data

The Role

The Senior Business Systems Analyst will optimize systems related to orders inventory and fulfillment collaborating with various departments and stakeholders. Responsibilities include enhancing operational efficiency managing ERP systems leading initiatives and implementing solutions for supply chain processes.

Summary Generated by Built In

At WHOOP we're on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.

WHOOP is hiring a Senior Business Systems Analyst to support the growth and operational scaling of our wholesale and B2B channels. As WHOOP expands into new markets and customer segments this role will play a critical part in optimizing how orders inventory and fulfillment data flows between WHOOP and its wholesale partners. You’ll be a key contributor in evolving the technology and processes that support wholesale operations balancing strong technical acumen with a deep understanding of operational workflows partner enablement and financial accuracy in a fast-paced high-growth environment.

*This role is based in the WHOOP office located in Boston MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston MA office.*

RESPONSIBILITIES:

Autonomously partner with stakeholders across Supply Chain Operations Manufacturing Finance Engineering and external partners to understand business needs and translate them into scalable technical solutions.
Manage and improve business-critical operational systems including ERP MRP warehouse management transportation management inventory and demand & supply planning platforms.
Conceive design build test deploy and support solutions related to inventory movement fulfillment logistics procurement manufacturing and operational reporting.
Lead complex cross-functional initiatives driving alignment execution and accountability across technical and business teams.
Proactively identify opportunities for process improvement automation and operational efficiency across systems and workflows.
Collaborate with internal Engineering teams and external vendors on integrations APIs automations and system enhancements.
Define and execute user acceptance testing training and change management initiatives for end users.
Develop documentation for technical and non-technical audiences.
Demonstrate unusually high levels of ownership initiative and autonomy in solving problems and driving projects forward.
Own initiatives end-to-end from discovery and requirements gathering through implementation testing rollout and operational support.
Be hands-on using AI platforms and tools to improve workflows accelerate analysis prototype solutions and increase team efficiency.
Coach and up-level BSAs on your team and neighboring teams through direct and indirect mentorship.

QUALIFICATIONS:

BS in Information Systems Computer Science Business Supply Chain or equivalent experience.
4+ years of professional experience in business systems ERP administration systems implementation operations technology or related technical roles.
Experience driving operational business processes such as supply chain logistics warehousing inventory management procurement manufacturing or fulfillment.
Experience working with ERP systems such as NetSuite SAP Oracle Microsoft Dynamics or similar platforms.
Strong ability to translate business processes into scalable system designs and technical requirements.
Proven ability to independently drive projects and operational improvements in fast-paced environments.
Strong written and verbal communication skills with a collaborative solutions-oriented mindset.
Demonstrated ability to quickly learn new technologies systems and business domains.
Self-starter mentality with a high degree of ownership and accountability.
Strong experience and commitment to embracing and leveraging AI tools in day-to-day tasks ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.

BONUS

Experience with SQL reporting or data analysis tools.
Experience with WMS TMS MRP or related supply chain platforms.
Experience working with APIs integrations middleware or automation platforms.
Familiarity with EDI workflows and partner integrations.
Experience in high-growth consumer products ecommerce logistics or manufacturing environments.

Interested in the role but don’t meet every qualification? We encourage you to still apply! At WHOOP we believe there is much more to a candidate than what is written on paper and we value character as much as experience. As we continue to build a diverse and inclusive environment we encourage anyone who is interested in this role to apply.

WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

The WHOOP compensation philosophy is designed to attract motivate and retain exceptional talent by offering competitive base salaries meaningful equity and consistent pay practices that reflect our mission and core values.

At WHOOP we view total compensation as the combination of base salary equity and benefits with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.

The U.S. base salary range for this full-time position is $145000 - $175000. Salary ranges are determined by role level and location. Within each range individual pay is based on factors such as job-related skills experience performance and relevant education or training.

In addition to the base salary the successful candidate will also receive benefits and a generous equity package.

These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range total compensation will depend on the candidate’s specific qualifications expertise and alignment with the role’s requirements.

Skills Required

BS in Information Systems Computer Science Business Supply Chain or equivalent experience
4+ years of professional experience in business systems ERP administration or operations technology
Experience driving operational business processes such as supply chain logistics and inventory management
Experience working with ERP systems such as NetSuite SAP or Oracle

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The Company

HQ: Boston MA

500 Employees

Year Founded: 2012

What We Do

At WHOOP we’re on a mission to unlock human performance. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. Our wearable device and performance optimization platform has been adopted by many of the world's greatest athletes and consumers alike.

Why Work With Us

At WHOOP we’re focused on building an inclusive and equitable team with a strong sense of belonging for everyone—increasing representation in every way as our team grows. We believe that our differences are our source of strength—so much so it’s one of our core values. 