Senior Claims Reinsurance Analyst

Argo Group is a leader in specialty insurance with a vibrant culture built on respect, equality, wellness and opportunity. We’re an innovative organization that’s small enough to be agile and big enough to make a difference in our industry.  

Our flexible workplace is continuously evolving to ensure all employees feel: 

• Comfortable bringing their whole selves to work. 
• Confident that they will be treated respectfully. 
• Recognized for their performance and provided with equal opportunities to succeed. 

At Argo, skill meets opportunity. If you’re wired to raise your hand and ask, “Where can I help?”, you’ll thrive with us. 

• Working under limited technical direction and within broad limits and authority, conducts investigations of claims, potentially with a significant impact on departmental results, performs analysis of coverage, liability, and damages, with a focus on resolving claims in a timely and cost-effective manner. Determines whether claims should be settled or litigated.
• Investigates claims promptly and thoroughly, with particular attention to the review of lawsuits and related facts in order to assess whether coverage is triggered. For litigated matters, includes coordination of discovery efforts with defense counsel, as well as overall litigation and settlement strategy.
• Solving difficult problems that requires an understanding of a broader set of issues.
• Evaluates applicable case law and coverage under applicable policies for reported claims to determine whether coverage exists and the extent/scope of coverage obligations. Keeps management informed of any questions, concerns, or potential issues regarding coverage.
• Settles straightforward claims in line with authority limits and seeks settlement authority from management when required. Evaluates all settlement recommendations from defense counsel, participates in related discussions and offers input on settlement negotiation strategies.
• Identifies opportunities for cost sharing with other carriers and ensures existing cost share arrangements remain appropriate, while working with and engaging co-carriers in a collaborative manner.
• Prepares periodic loss reports, recommends and monitors appropriate reserve levels, and ensures timely issuance of disbursements.
• Manages diary and work-flow tasks in a proactive manner, to ensure timeliness of communications to insureds, brokers, and other interested parties. Includes prompt attention to invoices and information which may have a financial impact.
• Applies problem solving and analytical skills to develop creative solutions which result in the best financial outcome.
• May be responsible for special claims projects, policy search efforts, and historical account/claim reviews (i.e., erosion of aggregate limits).

• Bachelor’s degree from an accredited university required. Two or more insurance designations or four additional years of related experience adjudicating claims beyond the minimum experience required above may be substituted in lieu of a degree.
• A specialized knowledge of commercial claims typically achieved through: A minimum of five years experience adjudicating commercial claims.
• Experience managing asbestos, environmental liability and other types of toxic tort and legacy claims.
• Must have good business acumen (i.e. understand how an insurance company works and makes money, including how this role impacts both Argo Group and our customer's ability to be profitable).
• Technical expertise related to CGL policies, claims resolutions skills and knowledge of insurance and claims settlement principles, practices and procedures.
• Must have good communication, negotiation and presentation skills, and the ability to effectively interact with all levels of the company's internal and external business partners.
• Demonstrates an understanding of mechanisms available for resolving claims settlement disputes (e.g. arbitration and mediation) and when these are used.
• Ability to regularly exercise discretion and independent judgment with respect to matters of significance. This role primarily faces problems and issues that are generalized and typically not complex, but require an understanding of a broader set of issues.
• Demonstrates sound analytical and problem-solving skills, with the ability to manage and prioritize multiple projects and tasks.
• Exhibits natural and intellectual curiosity in order to consistently explore and consider all options and is not governed by conventional thinking. Uses creativity to resolve unique and challenging business problems.
• Knows how claims reserving techniques are used and how to assess whether a claim reserve is appropriate.
• Demonstrates inner strength. Has the courage to do the right thing and demonstrates it on a daily basis.
• Proficient in MS Office Suite and other business-related software.
• Must demonstrate a desire for continued professional development through continuing education and self-development opportunities.
• Licensed Claims Examiner (Based on state) Must be licensed or have ability to quickly obtain a license in each jurisdiction requiring a license to adjudicate first party claims. within 120 Days

PLEASE NOTE:  At this time, Argo Group will not sponsor an applicant for employment authorization for this position.

If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment at Argo Group, please contact our Benefits Department at 210-321-8400. 

To all recruitment agencies:  Unless you have been requested to work on this position, or other positions with Argo Group, please do not forward any resumes to Argo Group employees.   Argo Group is not responsible for any fees related to unsolicited resumes.

Argo Group International Holdings, Ltd. (NYSE: ARGO) is a global multiline underwriter of specialty insurance and reinsurance products in the property and casualty market. We help power the businesses that drive the world economy, offering a comprehensive line of high-quality products and services designed to meet the unique coverage and claims-handling needs of our clients. We foster an inclusive culture that embraces diversity and design thinking, relies on innovation and agility, promotes collaborative service delivery, offers frequent, integrated communication and values authentic recognition of excellence. View our 2022 Environmental, Social & Governance Report to learn more about Argo.  

We are an Equal Opportunity Employer. We do not discriminate on the basis of age, ancestry, color, gender, gender expression, gender identity, genetic information, marital status, national origin or citizenship (including language use restrictions), denial of family and medical care leave, disability (mental and physical) , including HIV and AIDS, medical condition (including cancer and genetic characteristics), race, religious creed (including religious dress and grooming practices), sex (including pregnancy, child birth, breastfeeding, and medical conditions related to pregnancy, child birth or breastfeeding), sexual orientation, military or veteran status, or other status protected by laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics. 

The collection of your personal information is subject to our HR Privacy Notice

Our Benefits

Developing our employees professionally and personally strengthens our organization.
Argo Group offers an attractive Total Rewards package that includes:

• A culture that recognizes performance and empowers employees to excel, offering competitive compensation and merit driven profit sharing.
  
• Flexible workplace policies that support employee well-being include compressed hours, flex-time, job-sharing, remote work, sabbatical leave, holiday and summer hours.
  
• Comprehensive health, wellness, and financial planning options that employees can tailor to meet their personal and family needs.  In addition to traditional health and wellness plans, benefits include dental, disability, life insurance, medical, and vision insurance, matching 401(k) retirement savings, generous paid time off (21 days of PTO, 11 paid company holidays, 3 floating holidays and a paid voluntary day), paid caregiver and parental leave, paid bereavement, jury duty/court appearances, and military (up to 14 days) leave, employee assistance program (EAP), and an array of voluntary benefits.  
  
• Argo Academy, a digital and instructor-led platform that offers continuous learning and professional development – Training magazine lists Argo among the Training "Top 125" Companies.   Argo encourages career mobility and continuing education to pursue and maintain professional and industry designations, in addition to traditional university and higher education programs.
  
• An inclusive culture that develops and sponsors diverse teams, encourages cross-functional engagement and collaboration, builds community through employee resource groups (ERGs), and provides an environment that welcomes ongoing dialogue, creative innovation, professional and personal development.
  
• Active community outreach and volunteer programs in addition to matching charitable gifts by 100%.
  
• A generous Employee Referral program that results in approximately 25% of all new hires annually.