Senior Client Executive

Company Description

Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 160 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers, investment managers, as well as retail and neo banks. Our research led approach and continual innovation is powered by the passion and creativity of our colleagues.
We are always looking for talented people to join us on our mission to orchestrate the financial ecosystem and democratize access to wealth management. Avaloq offers the opportunity to work closely with some of the world’s leading financial institutions as we jointly develop and shape careers. Championing a collaborative, supportive and flexible work environment empowers our colleagues to reach their full potential.

Job Description

Our Account Management is responsible for driving and managing the relationship to our clients - both on a strategic and commercial level. The Account Management is overlooking all related activities, is consulting the clients, steering the mid-term development and running up-selling initiatives.

In the background our Account Management is supported by a strong Client Coverage Team that supports the account managers on day-to-day business, projects, offering and change request management and other activities driving our clients' success.

As Senior Client Executive you are overlooking the entire relationship to one of our largest and most important clients in Germany. For instance, you are responsible for

• Developing and maintaining the relationship to the client on a strategic level
• Initializing and driving up-selling of projects
• Coordinating and managing commercial and contractual negotiations abnd issues related to the client relationship
• Managing the client-related governance
• Coordinating and driving the client coverage team
• Orchestrating escalations addressed to you
• Account planning and reporting

Qualifications

• Excellent coordination, communication and interpersonal skills
• 15+ years of relevant job experience in the industry (financial services, software for financial institutions)
• Strategic thinking and management skills
• Sales attitude
• Fluent in English and German

Additional Information

We realize that managing work life balance is a challenge we all face in our daily lives and in order to support with this we are pleased to offer hybrid and flexible working for most of our Avaloqers to maintain work life balance and still continue our fantastic Avaloq culture in our global offices. 

In Avaloq we are proud to embrace diversity and understand the success of our business is built on the power of different opinions, we are whole heartedly committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self. 

We hire, compensate and promote regardless of origin, age, gender identity, sexual orientation or any other fantastic traits that make us all unique, we have done our best to write this advert in an inclusive and neutral way. 

Please be aware that we will not accept speculative CV submissions for any of our roles from recruitment agencies, and any unsolicited candidate submissions will be exempt from any payment expectations.

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