Senior Client Platform Engineer

CorpFleet’s Senior Client Platform Engineer is a front-line technical lead for Dropbox’s efforts to transform into a more enlightened place to work. As the world moves beyond mandatory work from home Dropbox is taking bold action to embrace Virtual First; a new work from anywhere paradigm. That means our laptops — the systems that you and your team administer — are Dropbox’s new workplace, making what you do the foundation of how we facilitate a new workplace culture at Dropbox.

You will collaborate with a number of cross-functional teams to deliver high impact services to Dropboxers across the world. You will be a technical leader who will partner with CorpFleet’s manager and other teams to develop our multiyear fleet management strategy across macOS, Windows, and mobile devices. This requires hands on experience managing these platforms, as well as, serving as a mentor for a team of peer contributors. We can’t promise that it’ll be easy, but we can promise that it’ll be a lot of fun and you’ll both learn a lot and teach us a lot along the way, too.

• Perform integrations and automations that make Dropboxer's devices (macOS, Windows, iOS, Android, ChromeOS) easier to use for their day-to-day work
• Build and maintain desktop applications that enhance Dropboxer’s user experience
• Proactively expand subject mastery by prioritizing continuing education through independent study, educational programs, and conference attendance 
• Keep current on the latest product developments, capabilities, and bugs, as well as, familiarity with the competitive landscape of tooling for device management
• Plan and implement solutions for organizational problems within a company-wide cadence that cascades from annual plan, to quarterly Objective and Key Results, to 2 week sprints
• Assist with researching and reviewing project statements of work by identifying dependencies and prerequisites 
• Proactively update management on deadlines, deliverables, and requirements to maintain accurate forecasting as new information is discovered
• Act as the technical lead for multiyear projects that align with the team’s roadmap and company narratives
• Represent CorpFleet’s platform expertise within Dropbox's corporate environment
• Draft and edit documentation as part of project deliverables and keep it up-to-date with current state
• Cultivate cross-functional relationships with other organizations within Dropbox 
• Model and promote a can-do, high energy, inclusive workplace that cultivates everyone's talents, strengths, curiosity, and creativity

• You have demonstrate mastery of Jamf, Intune, and Google Endpoint Management administrative concepts and are comfortable scripting the APIs of these systems
• You demonstrate experience of Shell, PowerShell, and Python scripting to automate systems administration workloads 
• You demonstrate experience building DevOps-based source control workflows and CI/CD systems across different platforms, including Windows and macOS
• You have demonstrated experience writing and reviewing project specifications and documentation 
• You have excellent presentation and writing skills to both technical and non-technical audiences in a remote environment

• Advanced education or certifications that are directly relevant to the position’s qualifications 
• Experience working with a team of engineers to design and deliver products and services in a SCRUM-based work environment 
• A background in Site Reliability Engineering leadership and a desire to adopt these concepts to endpoint fleet management through mentorship, collaboration, and technical leadership