Senior Cloud Operations Engineer - Spain, Italy

Centric Software provides a Digital Transformation Platform for the most prestigious names in fashion, retail, footwear, luxury, outdoor and consumer goods. Centric’s flagship Product Lifecycle Management (PLM) platform, Centric 8, delivers enterprise-class merchandise planning, product development, sourcing, quality, and collection management functionality tailored for fast-moving consumer industries. Centric SMB provides innovative PLM technology and key industry learnings for emerging brands. Centric Visual Innovation Platform (VIP) offers a fully visual, transformative experience via large touchscreens and mobile devices, revolutionizing group decision making and creative collaboration while dramatically condensing time to market and product innovation.

Job Summary:

This role will be responsible for utilizing a diverse set of cloud technologies to support Centric Cloud Customers, and to help build and maintain a scalable, robust, highly available platform for Centric’s C8 cloud application.

This position will report to the Senior Director, Cloud Operations.

Location: This is a Remote - Europe (Spain and Italy-based candidates only*)

Working Time Central European Working hours

Responsibilities:

• Manage and maintain cloud infrastructure on platforms such as AWS, Azure, or Google Cloud.
• Monitor cloud resources to ensure availability and scalability.
• Monitor and optimize cloud resource utilization.
• Respond to and resolve time-critical customer issues in the public cloud.
• Troubleshoot cloud-related infrastructure incidents and issues.
• Perform customer deployments, migrations, and upgrades in the cloud environment.
• Support automation projects, writing infrastructure as code (IaC) for provisioning and scaling resources.
• Assist in ensuring security best practices for the cloud are followed and customer data is secured.
• Perform database operations such as backup and restores.
• Collaborate with development, devOps and support teams to deploy and manage cloud-based applications and resolve issues.
• Create and maintain documentation for cloud infrastructure and processes.
• Stay up-to-date with cloud technology trends and best practices.
• Propose and implement improvements to cloud operations processes.

Qualifications:

• Bachelor’s Degree Computer Science, MIS, or related technology field, or equivalent practical experience
• 8+ years of experience in cloud operations and infrastructure management in AWS, Azure, or Google cloud
• 5+ years in incident response and major incident management
• Advanced Linux and Windows experience
• Certification in AWS, Azure or Google Cloud is a plus.
• Solid understanding of Cloud networking and security
• Strong scripting and automation skills (e.g., Python, Powershell)
• Proficiency in infrastructure as code (IaC) and configuration management tools. (e.g, Terraform, Ansible)
• Expert knowledge in containerization and orchestration technologies (e.g., Docker Kubernetes, Rancher)
• Experience in version control, CI and automation tools such as Github/Bitbucket, Github Actions, Jenkins, Rundeck)
• Experience in deploying and troubleshooting Java based applications and microservices.
• Experience in deploying, configuring, and troubleshooting Database technologies like MSSQL, PostgreSQL and MongoDB
• Experience in monitoring and logging tools (e.g., Nagios, Prometheus, ELK stack)
• Experience with the following technologies: Virtualization, VPN, RDP, SSO, Kafka
• Experience working with Confluence/Jira

What we offer:

• Competitive salary and benefits
•  A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• Opportunity to work remotely with a dedicated and motivated team
• A remote work environment built on collaboration, flexibility, and respect
• Varied and challenging work to help you grow your technical skillset.