Senior Commercial Operations Analyst

Passionate about precision medicine and advancing the healthcare industry?

Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus’ proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.

Summary: 

Responsible for production of opportunities from receipt of RFP through execution of signed contract and  Change Orders. This includes:  

• Support of Request for Information (RFI) development in collaboration with stakeholders within the  organization 
• Evaluation and analysis of Request for Proposals (RFP) to assess Client needs and organizational  strategy in relation to the proposed opportunity. 
• Proposal development in collaboration with department stakeholders and Leadership team
• In collaboration with Internal Counsel, Finance and Leadership Team, negotiation and execution of Letters of Intent (LOI) or Start-up Agreements (SUA), based on Client/organizational need
• In collaboration with Internal Counsel, Finance and Leadership team, negotiation of executed contract  for awarded opportunities. 
• In collaboration with Project Management, Internal Counsel, Finance and Leadership team, negotiation of Change Orders (COs) for awarded opportunities. 

Job Responsibilities: 

Reports into Senior Director, Commercial Operations, Tempus Compass.  

• Responsible for execution of process for proposal development with input from stakeholders involved  to ensure seamless development of proposals for new opportunities. 
• Responsible for execution of process for contract development and finalization with input from  stakeholders involved to ensure seamless development and execution of contracts for awarded  opportunities. 
• Analyzes RFPs, RFIs, Change Notification Forms (CNFs) and COs to determine Client requirements.
• Works with operational teams and Business Development to prepare proposals and budget estimates  to fulfill RFP requirements, ensuring that all aspects of the RFP are met. 
• Works with the Client, Internal Counsel, Project Manager, Finance, Business Development and  Leadership Team as needed to help produce a contract for each project. 
• Works with the Client, Internal Counsel, Project Manager, Finance and Leadership Team as needed to  help produce a Change Orders as needed for each project. 
• Ensures that proposals, RFIs, contracts and COs are reviewed for quality and completeness.
• Identifies and implements process improvements within the department. 
• Works with all members of the cross-functional team to assure a positive work environment.
• Performs other duties as assigned. 
• May involve travel.

Demonstration of Tempus Compass Values: 

Consistently strives to demonstrate the following Tempus Compass values: 

• Recognizes that the team is always stronger than the individual. 
• Seeks to inspire others by demonstrating consistently strong performance. 
• Treats people with respect regardless of role or point of view. 
• Listens well and seek to understand before reacting. 
• Provides candid, helpful and timely feedback to colleagues. 
• Demonstrates curiosity about and contributes effectively to areas outside of their specialty.
• Keeps the bigger picture in mind when making decisions. 
• Never stops learning.  
• Questions assumptions and offers suggestions for improvement. 
• Focuses on results rather than process and seeks to minimize complexity when process is required.
• Identifies and addresses root causes, not symptoms. 
• Demonstrates poise in stressful situations. 
• Strives to always do the right thing. 
• Questions actions that are incongruent with Tempus Compass values. 

Minimum Qualifications: 

• Minimum of four (4) years of demonstrated experience in proposals, budget, contract and/or change  order development in a clinical research environment such as a CRO or pharmaceutical company, or  equivalent experience. 
• Excellent verbal and written communication skills with all levels of staff, including Leadership team, and with Clients 
• Demonstrated ability to use high level of tact, diplomacy, and empathy/understanding in a dynamic environment across multiple cultures. 
• Demonstrated ability to use a high level of independent judgment and discretion when handling  sensitive and confidential matters. 
• Ability to build strong relationships and liaise across department/functional areas.
• Excellent planning and organizational skills. 
• Excellent ability to perform multiple tasks and address competing priorities effectively and efficiently  with minimal supervision while meeting deadlines. 
• University/college degree from an appropriately accredited institution.
• Proficient in Microsoft Word and Excel and working knowledge of PowerPoint.

Preferred Qualifications: 

• Oncology-focused CRO experience in proposals development and management
• Small to mid-size biotech-focused CRO experience in proposals development and management
• Strong and positive working relationship experience with Business Development team