Senior Community Manager

About the Role: As the Senior Community Manager for Gusto’s accountant community you will be pivotal in shaping scaling and executing our flagship accountant programs while launching new initiatives to deepen engagement and foster stronger relationships within this community. Your passion for accountants will drive you to act as a strategic liaison advocating effectively for their needs across internal teams and channels.

About the Team: The Community and Events team operates within the Integrated Communications org which is known for its proactive and impactful approach to broadcasting Gusto’s vision while advocating equitably for Accountants and SMBs.

Here’s what you’ll do day-to-day:

• Community Engagement: Cultivate community and connection to our accountant partners through channels such as social media events and networking opportunities.

• Program Strategy and Planning: Develop a comprehensive plan for supporting Gusto's key accountant programs and conferences and ensure goals themes and objectives are aligned with company strategy and customer requirements.

• Program Development: Curate and develop everything from event agendas sessions workshops and keynote presentations that resonate with our accountant community ensuring informative and engaging experiences.

• Budget Management: Strategically manage budgets to optimize ROI while ensuring financial accountability in event planning and execution.

• Logistics and Operations: Coordinate all logistical aspects of events from venue selection and vendor management to AV production catering and attendee registration.

• Cross-functional Relationships: Collaborate closely with key stakeholders across the organization to deliver programs that meet broader company objectives.

Here’s what we're looking for:

• 5-8 years of proven experience in community management sales account management or event management within the accounting sector.

• Creative thinker and builder passionate about accountants community building and customer engagement.

• Experience managing advisory councils or similar community engagement initiatives.

• Exceptional project management skills with a demonstrated ability to handle multiple priorities in a fast-paced environment.

• Excellent communication and interpersonal skills adept at collaborating across teams and influencing stakeholders at all levels.

• Proficiency in event management software/tools and familiarity with digital marketing strategies.

• Bachelor’s degree required.

Our cash compensation amount for this role is targeted at $134000 - $164000 in San Francisco and New York and $110000 - $135000 in Denver and most remote locations. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.