Senior Consultant, Continuous Improvement

How you'll make an impact:As a Senior Consultant, Continuous Improvement (CI), you will be responsible for working on a team with other Strata Advisory Service team members to implement, to adopt and to optimize our Continuous Improvement software and related services offerings driving best practices in Cost and Quality Improvement for our customers. In this role, you will:

• Apply proven consulting and services skillsets to establish post implementation success specific to, but not limited to, cost reduction strategies.
  • This includes assessing a client's "readiness" from a process and governance perspective to adequately use and adopt the software solution.
  • Being comfortable in designing, implementing, and potentially, managing comprehensive cost reduction and margin management programs leveraging not only the Continuous Improvement module, but all solutions across the StrataJazz platform.
• Work with a team of advisory service professionals in implementing and optimizing Strata software solutions for multiple healthcare providers across the country. Implementation includes defining user requirements, configuring the system to meet requirements, validating functionality, and testing key features and outputs of the software.
• Help customers define their business and technical requirements for the software. Gain the experience necessary to work with customers as a trusted advisor to implement best practices in their financial management and performance improvement processes.
• Collaborate with consultants of other solutions, product management, and engineering to develop and refine the StrataJazz® Continuous Improvement tool.
• Utilize financial, business, and organization data to develop effective analyses and communicate complex findings. Lead onsite and web-based customer training to promote strong system utilization, user adoption, and significant cost savings.
• Identify project risks, communicate proactively, and collaborate with both customers and internal resources to resolve risks and mitigate issues.
• Measure and communicate the outcome of software implementations at customer sites. Continue to work with customers post go-live to coordinate updates, the latest functionality, and promote new feature adoption.
• Work in an Agile environment for building and implementing high quality, feature-rich software.
• Use SQL and Strata implementation tools to deliver on customer expectations for software implementation and optimization projects.
• Gain exposure to sales related activities through helping secure additional service engagements to support clients with their margin programs and strategizing to secure license renewals for the product.

How we work:We have the flexibility to support both fully remote and hybrid work - our campuses are located in Chicago, IL and St. Louis, MO. Regardless of location, you'll have the chance to visit our Chicago headquarters throughout the year!What we're looking for:

• A data-driven, problem-solving mindset that embraces challenge
• Bachelor's degree or equivalent work experience in a related field
• 5+ years of relevant experience in healthcare consulting, healthcare finance, or a comparable role
• Demonstrated interest in providing a world class level of customer service
• An understanding of financial concepts and/or clinical workflows
• Ability to efficiently analyze data to provide meaningful insights
• Project management skills
• Ability to respond to customer needs as they arise
• A drive to learn quickly and constantly adapt to new challenges
• Strong self-motivation and the ability to work effectively with limited guidance when necessary
• You'd really wow us if you have:
  • Earned or are in pursuit of a post-graduate degree in your field
  • Lean/Six Sigma certification (e.g., Green or Black Belt)
  • Professional and/or academic background in SQL and relational database concepts

Thinking about applying? Research shows that women and underrepresented groups tend to apply to jobs only when they check every box on a job posting. If you're currently reading this and hesitating to click "Apply" for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience.Here @ Strata…Who we are:We are committed to our mission to help heal healthcare. Our culture is driven by our people solving problems together. We embrace learning, collaboration, and continuous career growth. Together, we lift our customers, our products, our company, and our community. We believe that each of our team member's unique perspectives and experiences is what drives innovation and positive change. Our individual differences are what make us a more forward-thinking organization. We foster a culture of inclusion, equity and belonging, regardless of race, religion, disability, sex, sexual orientation, gender identity or national origin.Our values:Here at Strata, we are guided by a set of principles called the StrataWay. These values keep us honest and ensure that we are always representing ourselves and our organization as best we can. They are at the core of who we are and how we support one another.

• Serve: We partner with our customers to provide quality solutions that will make their lives easier. We extend service to our community to drive purposeful change
• Pro: We show up every day as the best version of ourselves. We treat others as we would want to be treated (and then some). We commit to getting better every day in everything that we do, upholding the highest level of integrity even in the face of challenges.
• Rock: Our work makes a meaningful impact, no matter what role we play on the team. We are open and receptive to new ways of doing things, always innovating, and never becoming complacent.
• Grow: We are life-long learners and embrace change that will help us grow professionally and personally. We embrace a culture of feedback and acknowledge that progress is more important than perfection.

Our Impact:Strata Decision Technology provides an innovative set of software and service solutions to help healthcare providers better analyze, plan and perform in support of caring for their community and reducing the cost of care. Our customer base includes over 2,000 hospitals and over 400 healthcare delivery systems. Founded in 1996, our mission is to Help Heal Healthcare™. For more information, please go to www.stratadecision.com.Strata is committed to fair and equitable compensation practices. This role is eligible for bonus based on both individual and company performance. Find out more about Strata benefits here.