Senior Content Designer

The Role: 

Carrot Fertility is seeking a senior content designer to lead localization of digital learning materials and partner with a scrum team on feature development. This role is ideal for someone who is well-versed in product but has deep roots in research and long-form editorial. Senior members of our team are accomplished practitioners of UX design who own their projects and leverage their experience to mentor others.

You will:

• Develop educational materials on fertility health and family-forming topics, conferring with subject matter experts to localize content for key countries.
• Nurture relationships and manage workflows with stakeholders.
• Partner with product managers on strategy and scope, objectives, and requirements.
• Partner with product designers on structure and skeleton, information architecture, and flows.
• Partner with program managers and leadership to articulate Carrot’s localization strategy and milestones
• Craft UX copy and occasional member-facing communications.
• Lead workshops, present in design critiques, and contribute to the UX team's practice.
• Help identify opportunities for continuous improvement of user experience across Carrot.

The Team:

The Product team — product managers, content designers, and product designers —  works collaboratively to iterate on a rapidly evolving platform and service. You'll report to the manager of content design, providing input on key content decisions and advocating for member experience.

Minimum Qualifications: 

• Exceptional research, communication, and editorial skills, as well as expertise in UX/interface writing.
• Experience on or working closely with a product team, partnering with product designers and managers on feature development.
• Outstanding project management ability, with a high degree of ownership and accountability.
• Well-developed ability to nurture stakeholder relationships and support fast-moving teams.

Preferred Qualifications: 

• Experience distilling and communicating complex scientific information.
• Comfort with user research, interaction design, and/or related UX verticals.
• Familiarity with health tech and/or start-up environments.
• Knowledge of medical and/or family-forming topics. 
• Insight into both localization and designing for global audiences.
• Facility with design and content management tools (e.g., Figma, Contentful).

Compensation:

Carrot offers a holistic Total Rewards package designed to support our employees in all aspects of their life inside and outside of work, including health and wellness benefits, retirement savings plans, short- and long-term incentives, parental leave, family-forming assistance, and a competitive compensation package. The expected base salary for this position will range from $114,000 - $154,000. Actual compensation may vary from posted base salary depending on your confirmed job-related skills and experience.