Senior Content Developer

ADP is hiring a Senior Content Developer
The Senior Content Developer is responsible for researching, drafting, and delivering well-crafted and on-brand content aimed at demonstrating the value of the Client Experience team and its initiatives to key stakeholders. Additionally, the Senior Content Developer partners with the business to create communications strategies and serves as a key consultant on both day-to-day communications and high impact initiatives, with a particular focus on synthesizing complex messaging into compelling, easy-to-read content.
To thrive in this role, you must be comfortable working in a fast-paced environment with ever-changing requirements and priorities.
ESSENTIAL RESPONSIBILITIES:

• Design and execute a communication and marketing strategy for the Client Experience team.

• Partners with the Communications team to develop content for product releases, business incidents, security incidents, and any other communication needs across projects, processes, and technology changes.
• Partner with associates, Business Unit leaders, Technology, Legal, etc. to design and execute internal and external communications programs for BU-wide distribution/use across all levels of the organization.
• Leverage multiple mediums to deliver informative and engaging communications across an organization.
• Guide internal partners on optimal communication content and channels for different types of messages.
• Collaborate with other Business Units to ensure a consistent message when necessary and to understand emerging technologies and/or best practices.
• Manage a calendar of communication and marketing activities and report progress of deliverables to stakeholders.
• Manage the administrative and analytical aspects of both internal and external communications programs, including archiving, tracking, and analyzing the effectiveness and 'reach' of communications.
• When necessary, work with Marketing to develop graphics to support internal communications.

REQUIRED QUALIFICATIONS AND SKILLS:

• Bachelor's degree in Journalism, English, Communications, Technical Writing, or related discipline that benefits the position or equivalent work experience
• At least 5 years of relevant experience in communications, marketing or journalism
• Experience working and thriving in a team environment, focused on achieving results
• Ability to maintain the customer's perspective as a driving force behind all content creation and strategic development and activities
• Ability to communicate effectively to all levels of internal and external contacts verbally and in writing
• Excellent collaboration, organizational, time management, customer service, and problem-solving skills and the ability to work accurately and meet deadlines with frequent interruptions
• Maintain strict confidentiality
• Perform all other related duties as assigned

PREFERRED QUALIFICATIONS AND SKILLS:

• MBA or advanced degree in Journalism, English, Communications, Technical Writing, or a related discipline that benefits the position.
• Experience with graphic design and related technologies.
• Proficient in the latest web technologies and working knowledge of various operating systems.
• Ability to maintain cooperative working relationships with all levels of management.
• Ability to demonstrate learning agility and critical thinking skills and apply basic concepts in new situations.
• Ability to respond positively to change, embracing and using new practices or methods to accomplish goals and solve problems.

YOU WILL LOVE WORKING HERE BECAUSE YOU CAN:

• Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
• Belong by joining one of nine Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
• Grow your career in an agile, dynamic environment with plenty of opportunities to progress.
• Continuously learn through ongoing training, development, and mentorship opportunities.
• Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
• Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
• Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
• Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.

What are you waiting for? Apply today!
Explore our COVID-19 page https://jobs.adp.com/covid19/ to understand how ADP is approaching safety, travel, the hiring interview process, and more.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
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