Senior Content Editor

Who are we and why should you join us?

• We help people change their lives. BetterHelp is the world's largest therapy service. We set out on a mission to provide everyone with easy, affordable, and private access to professional counseling: anytime, anywhere. To date, our network of over 25,000 licensed, accredited, and board-certified therapists have assisted more than 3,000,000 people. Every month, our secure website and mobile app facilitate over 5,000,000 messages, chats, voice calls, and video sessions that help people face life's challenges.
• We're taking mental healthcare to the next level. We combine clinical care, cutting-edge technology and data-driven product development to constantly learn, iterate, and improve. We are relentless in our pursuit of better, always questioning the status quo and discovering new ways to get things done and serve our members.
• We are a community that grows together - both professionally and personally. Even with our exponential growth, our team is kept agile and nimble, allowing you to have a huge impact and carve your own path from day one. We invest in our team's well-being and professional development because we know that business and individual growth go hand-in-hand. You will move fast, remain flexible, and be challenged every day. Join us!

What are we looking for?

BetterHelp is looking for a Senior Content Editor to join our SEO team to guide editorial production and ensure the publishing of high-quality, accurate content. The ideal candidate will have an exceptional editorial skillset, as well as a passion for developing meaningful and engaging content for our rapidly growing user base. This is an exciting opportunity for someone who wants to execute fast and see quick results -- while making a real difference in the world.

What will you do?

• You will review all content prior to launch and implement revisions (in regards to grammar, spelling, readability, style, and factual accuracy) and collaborate with writers and internal stakeholders to effectively communicate feedback.
• You will ensure the consistency of our brand voice across all new and existing content.
• You will provide partners with industry insights, standards, and best practices to drive actionable improvements to our content.
• You will collaborate with marketing, writers, researchers, and clinical operations to establish high-quality content and consistency across a variety of marketing assets.
• You will guide writers in the development of valuable materials to elevate both our content and brand reputation as thought leaders in the mental healthcare space.
• You will manage a high volume of priorities effectively to meet deadlines in a fast-paced environment.

What will you NOT do?

• You will NOT worry about "runway", "cash left", or "how much time we have until the next round". We have the startup DNA but we're fully backed and funded, all the way to success.
• You will NOT be confined to your "job". You will get involved in product, marketing, business strategy, and almost everything we do.
• You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here!
• You will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really.

Requirements

• Exceptional communication skills; a meticulous eye for grammar is essential
• 4+ years of editorial experience in a professional or educational setting
• Passion for researching and editing content about mental health topics
• Ability to edit or rewrite existing content according to guidelines and standard writing conventions
• Superb time management and organizational skills
• Intuition for improving the user experience
• Passion for creating content that clearly speaks to the target audience
• Ability to work cross-functionally with marketing teams, Clinical Operations, external partners, and more
• Proven track record of setting and accomplishing goals
• Curiosity to proactively seek, identify and evaluate new innovative opportunities for campaign growth and improvement
• Tech savvy and quick to learn new software
• Ability to craft an empathetic, informative, and unbiased tone
• Ability to edit a high volume of articles
• Bachelor's degree or equivalent

Benefits

• Competitive salary & equity compensation
• Excellent health, dental, and vision coverage
• 401k benefits with employer matching contribution
• Ridiculous perks program
• Office in the heart of downtown Mountain View, a three-minute walk from Caltrain
• Commuter benefits, FSA accounts, and Employee Stock Purchase Programs
• Building something that matters - loved by the people and admired by the press
• Any piece of hardware or software that will make you happy and productive
• Awesome people to work with
• Nothing to slow you down
• Helping people live a better life, every day

The base salary range for this position is $90,000 - $120,000. In addition to a base salary, this position is eligible for a performance bonus, RSUs, and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2023. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions.

At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.