Senior Content Editor (Hybrid)

Senior Content Editor

Greenleaf Integrative (www.greenleafintegrative.com) provides training and support services to humanitarian and development organizations to enhance the resiliency and performance of professionals working in demanding/overseas environments. 

The Senior Content Editors will ensure adherence to all established standards for the delivery of the right content, at the right time, delivered via the right medium. They will collaborate across the training unit to support the client’s branding and ensure its standards are present in all products. They will use a combination of data analysis, contact analysis, end-user research, copyright regulations, and best practices to make content decisions and edits. 

This position supports a government client based in Washington, DC. This hybrid position allows for telework but requires an in-office commitment on a weekly basis.

• FLSA Exempt 
• Full time 
• Hybrid position which allows for telework but requires an in-office commitment on a regular basis
• Based in Washington DC 
• Salary commensurate to experience, and a benefits package
• Reports to Training Unit Manager
• This is a senior-level position

Job Duties

• Responsible for conceptualizing, producing, editing, and analyzing content; researching, proofreading, re-structuring, and editing content for training and online content development purposes. 
• Responsible for synthesizing and curating internal and customer-facing content, including managing collaborative development and review processes. 
• Identify errors of fact, factual inconsistencies, and contradictions; verify accuracy of statements, figures, illustrations, and subject matter terms; compare illustrations, photographs, tables, and charts to ensure continuity and consistency with text; and checks citations against original sources to verify their use.
• Determine product suitability for intended media and audience, edits for the clear and cogent presentation of the subject matter.
• Analyze readership data and develop content strategies to increase reader engagement and retention. 
• Fact-check content and ensure the use of proper spelling, grammar, and syntax in outputs. 
• Develop and curate written content for both traditional and digital formats and for various purposes and audiences. 
• Create engaging and targeted messaging that resonates with the client’s branding, standards, and style guide. 
• Collaborate with other specialists, including graphic designers, trainers, instructional designers, Diversity, Equity, Inclusion, and Accessibility (DEIA) specialists, and knowledge management specialists to ensure the expectations of a project are being met in terms of message, tone, accuracy, and quality.
• Review, assess, and edit documents to ensure compliance with Section 508 requirements and copyright regulations. 
• Participate in the analysis and identification of current and future communication needs. 
• Apply working awareness and commitment to diversity, equity, and inclusion principles.
• Coordinate and manage multiple, simultaneous projects to reach targets, staying on schedule and within the scope of work demonstrating strong conceptual and analytical skills, planning abilities, and sound judgment.
• Provide service excellence through courteous, informed, accessible, and professional engagement.
• Understand and maintain the branding identity strategy for the client.
• Manage workflow, communicate team needs, oversee employees' performance, and provide guidance and support to the team.
• Perform other duties as assigned.

Basic Requirements 

• Minimum years of relevant experience (varies by highest degree):
• Journalism, English, Communications, Writing, Linguistics, Publishing, Education, or relevant field
  • Bachelor’s degree with 15+ years of related work experience OR
  • Master’s degree with 12+ years of related work experience
  • Ph.D. with 8+ years of related work experience

• US Citizenship 
• Ability to obtain an interim and final Secret security clearance 

​​​​​​​Required Experience 

• Senior-level experience communicating conceptual content to be relatable, clear, and concise.
• Senior-level experience analyzing and interpreting written material.
• Proven experience analyzing and correcting documents for section 508 compliance. Experience following the guidance under section 508.
• Knowledge of copyright and fair use of state and federal laws and regulations to ensure that graphic design products meet legal standards.
• Proven experience using software to identify errors in document structure, headings, reading order, images, charts and tables, and hyperlinks. 
• Experience with digital product development, online training, or virtual education for adult learning education.
• Content editor subject matter expert, including recommendations on best practices for content development.

Preferred Experience 

• Experience with Content Management Systems
• Experience working in the Training and Development field
• Familiarity with Learning Management Systems used for adult learning education
• Familiarity with SEO and keyword research
• Familiarity with universal design for learning principles
• Experience with: 
  • International humanitarian and disaster relief 
  • Federal civilian agencies 
  • Adobe Suite
  • Creating style guides, and templates
  • HTML and/or CSS

Required Skills 

• Excellent writing and proofreading skills.
• Superior technological skills; high skill level with Microsoft Office (PowerPoint, Excel, and Word), Google Suite, and publishing tools; ability to learn new software and databases quickly.
• Demonstrated senior-level experience and knowledge of best practices for content development and analysis.
• Strong project management skills. Ability to complete and balance multiple projects while demonstrating strong conceptual and analytical skills, planning abilities, and sound judgment.
• Mentor and encourage other employees and proactively develop their skill sets.
• Demonstrated senior-level expertise in optimized accessible content.
• High degree of emotional intelligence, displaying candor and integrity at all times.
• Social perceptiveness and orientation to facilitate diverse, inclusive, and culturally sensitive working and learning environments to serve global audiences.
• Outstanding level of business acumen and ability to maintain a high level of productivity, innovation, and priority setting. 
• Provide feedback to subject matter experts respectfully and constructively.
• Clearly conceptualize complex issues and translate ideas into concrete learning products.
• Maintain a high degree of accuracy, even when working under tight deadlines.
• Willingly, effectively, and proactively communicate and collaborate with colleagues, supervisors, and clients.
• Provide effective customer service and actively listen and appropriately respond to colleagues, stakeholders, and supervisors' needs/requests.
• Strong time-management and project-management skills.
• Flexibility and adaptability to changing client needs.
• Self-motivated (i.e., drives projects independently).
• Self-manage and multitask.
• Strong problem-solving skills.
• Eager to grow and learn.

Benefits and Perks

• Annual bonus based on performance 
• Medical, dental, and vision coverage offered 
• 401k with 2% matching after the first year 
• 3 weeks paid time off with increase over tenure 
• 9 annual holidays 
• All-staff planning day 
• Educational assistance 
• Training and development 
• Weekly and ad hoc mindfulness sessions 
• Adoption assistance 
• Conservative business-casual dress code

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Problem-Solving - Identifies and resolves problems in a timely manner, gathers and analyzes information skillfully, develops alternative solutions, works well in group problem-solving situations, and uses reason even when dealing with emotional topics.
• Written Communication - Writes clearly and informatively, edits work for spelling and grammar, varies writing style to meet client and learning needs, presents numerical data effectively, able to read and interpret written information.
• Diversity - Demonstrates knowledge of EEO policy, shows respect and sensitivity for cultural differences, promotes a harassment-free environment and builds a diverse workforce.
• Ethics - Treats people with respect, keeps commitments, inspires the trust of others, works with integrity and ethically, upholds organizational values.
• Strategic Thinking - Develops strategies to achieve organizational goals, understands organization's strengths and weaknesses, analyzes market and competition, identifies external threats and opportunities, adapts strategy to changing conditions.
• Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.
• Professionalism - Approaches others in a tactful manner, reacts well under pressure, treats others with respect and consideration regardless of their status or position, accepts responsibility for own actions, follows through on commitments.
• Innovation - Displays original thinking and creativity, meets challenges with resourcefulness, generates suggestions for improving work, develops innovative approaches and ideas, presents ideas and information in a manner that gets others' attention.
• Language Skills - Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, proposals, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Mathematical Skills - Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Reasoning Ability - Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to question activities and issues in all functional areas and make sound business decisions based on that data.
• Physical Demands - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, type, and hear; frequently required to walk and use hands to handle, feel, and reach. Specific vision abilities required by this job include close vision. The employee may occasionally lift or move up to 25 pounds. Employees may be required to stand for several hours during training deliveries.
• Work Environment - The work environment characteristics described here are representative of those employee encounters while performing the essential functions of this job. The employee will normally work in a temperature-controlled office environment with frequent exposure to electronic office equipment.

This position description reflects Greenleaf’s assignment of essential functions; nothing in this job description restricts the Company's latitude to assign or reassign duties and responsibilities to this job at any time. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, or national origin. We are also an equal opportunity employer of individuals with disabilities and protected veterans.