Senior Continuous Improvement Specialist

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Senior Continuous Improvement Specialist

Location

Weston

Facility

CC Florida Hospital Weston

Department

Exec Administration-Cleveland Clinic Florida

Job Code

000672

Shift

Days

Schedule

8:00am-5:00pm

Job Summary

Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as the No. 4 hospital in the nation, according to the U.S. and World News Report. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

As a Senior Continuous Improvement Specialist, you will manage large and more complex improvement activities or projects leveraging project management and continuous improvement tools to deliver results. You will partner with key Institute or Enterprise leaders to holistically manage CI activity and projects. You will also Instruct and coach continuous improvement and project management to all levels of the organization.

The potential future candidate is someone who:

-Has significant data entry skills.

-Pay attention to detail.

-Has excellent verbal and written communication.

-Has Multitasking skills

-Has great computer skills.

This is an excellent opportunity to discover Cleveland Clinic and gain hands-on experience in this rewarding department.

Cleveland Clinic provides what matters most: career growth, delivering world-class care to our patients, continuous learning, exceptional benefits and working for an organization that offers many long-term career paths. Join us and experience a culture where opportunities to advance and the support to get there go hand-in-hand.

Job Details

Responsibilities:

• Leads large or complex projects leveraging advanced continuous improvement and project management tools to support Institutes, Regional Hospitals, Family Health Center, and Divisions.
• Analyzes and measures the effectiveness of existing processes and develops sustainable, repeatable and quantifiable process improvements.
• Researches best practices within and outside the organization.
• Collects and analyzes process data to initiate, develop and recommend practices and procedures that focus on enhanced safety, increased productivity and reduced cost.
• Builds relationships with project teams, middle management, and senior sponsors.
• Coaches and mentors Continuous Improvement Specialists leveraging advanced process improvement and project management tools.
• Expands CI Model engagement within organization.
• Other duties as assigned.

Education:

• Bachelor's degree in Business, Engineering, or related healthcare field.
• Demonstrate knowledge of quality tools, lean foundation elements and change management.
• Master's degree preferred.

Languages:

• N/A

Certifications:

• Black Belt, ShingoBronze, or Project Management Professional (PMP).
• Masters degree can take the place of certifications

Complexity of Work:

Work Experience:

• Minimum six years business or healthcare experience or five years with Master's degree.
• Minimum three year process improvement or project management.
• Proficiency with basic statistical analysis, CI tools and change management techniques.
• Strong communication skills and ability to collaborate with all organizational levels.
• Health care experience preferred. Ability to lead groups in building continuous improvement systems that enable ideal behaviors and results.
• Demonstrated ability to teach/coach/advise leadership at all levels regarding continuous improvement principles and practices and role of leader in a continuous improvement organization.
• Two years or more of experience in transformation/change agent role within an organization engaged in a Lean transformation preferred.

Physical Requirements:

• Walking, standing.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our employees and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. Job offers will be rescinded for candidates for employment who test positive for nicotine. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after 90 days.

Cleveland Clinic Health System administers an influenza prevention program as well as a COVID-19 vaccine program. You will be required to comply with both programs, which will include obtaining an influenza vaccination on an annual basis, and being fully vaccinated against COVID-19, or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

Please review the Equal Employment Opportunity poster.

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities