Senior Contributor Success Fullstack Engineer

Contributor Success Fullstack Engineers work on laying down an efficiency foundation for our community members to contribute to GitLab.

What You’ll Do

• Drive GitLab’s contribution efficiency efforts and results.

• Own one or more Engineering Contributor Success project plans.

• Coach and lead cohorts of community contributors.

• Give orientation to newly formed community contributor cohorts

• Provide guidance to community contributors on technical and non-technical aspects.

• Track contributions from community contributor cohorts and drive them to completion.

• Propose efficient metrics for tracking community efficiency.

• Nominate impactful community contributors cohorts and contribution for recognition.

• Be a permanent member of GitLab MR Coaches.

• Be proficient at one or more MR Coach specialty (Development Test Documentation and etc).

• Drive Contributor Success team stand-up and agile processes.

• Advocate prioritization of improvements backlog based on feedback from our community.

• Participate in GitLab’s overall Contributor Success events and processes.

• Travel to customers for training purposes.

What You’ll Bring

• Self-motivated and self-managing with excellent organizational skills and eyes for quality.

• Share our values and work in accordance with those values.

• Fluent in using GitLab

• 5 years or more developing in Ruby and Javascript

• Extensive experience using Git and source control

• Extensive experience with the Open Source community

• Track record of contributing to well-known Open Source projects

• Track record of customer interactions

• Computer science education or equivalent experience

• Proficiency in the English language with excellent written and oral communication skills.

• You share our values and work in accordance with those values

How GitLab will support you

• Benefits to support your health finances and well-being

• All remote asynchronous work environment

• Flexible Paid Time Off

• Team Member Resource Groups

• Equity Compensation & Employee Stock Purchase Plan

• Growth and development budget

• Parental leave

• Home office support

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role please apply and allow our recruiters to assess your application.