Senior CRM Manager - Sweden

ComeOn Group in short:

Founded in 2008, ComeOn Group is a leading global player in the rapidly growing iGaming market. Having launched its first online brand in 2010, ComeOn Group is running a wide range of exciting brands across multiple markets. Operating more than 20 brands on its proprietary platform providing a secure, innovative, and entertainment-led player experience across casino and sports betting. ComeOn Group is an international employer within the iGaming industry and has over 500 talented employees across 7 main locations.

Location: Stockholm Office

This is a leadership role within the CRM team where the Senior CRM Manager is responsible for managing and leading the Swedish CRM Team across all brands as well as key/high profile CRM projects alongside the Head of Customer Engagement. You will be the driving force behind continued optimisation and success across the Swedish CRM team with strong project management, data analytics & organisational skills.

As a leader, in this role, you will be working across multiple brands, managing the CRM Team and ensuring we’re continuously optimising and improving month after month. Data analytics, CRM Planning, Coaching, Project Prioritisation will be key factors in this role.

Responsibilities:

• Execution of CRM strategies across multiple brands, ensuring alignment with overall business objectives.
• Utilising data sources to gain insights into player behaviour, market performance, campaign performance and translating into meaningful actions.
• Collaborate cross-functionally with teams such as marketing, telesales, VIP, CX to align CRM initiatives with broader organisational initiatives.
• Drive continuous improvement and innovation in CRM practices, processes, and technologies.
• Stay updated with industry trends, best practices, and emerging technologies in CRM and customer experience management

About you:

• Excellent knowledge of English
• Fluent in Swedish
• Marketing mindset and analytical traits
• Experience of managing a team
• CRM experience a must
• Methodical and structured
• Social and loves working in multi-cultural environment
• Likes sport, casino, live casino or other type of games.

So what can you expect from ComeOn as a place of work? 

• A competitive remuneration package! 💰
• Fantastic quarterly team events and weekly company events 😎
• A one-time bonus to help you set up a comfortable workstation at home (we’re truly Hybrid!)
• On top of our Hybrid work arrangement, up to 40 days a year to work fully remote from anywhere

• 30 paid vacation days a year
• Generous pension and insurance benefits
• Brand new laptop and smartphone with fully paid plan
• Generous health subsidy benefit
• Company events, including breakfast mornings and Friday beers
  

At ComeOn, we've embraced a Hybrid Work model, giving our employees the flexibility to work some days at home. Our offices are thoughtfully designed to support this model, featuring practical workspaces for focused efforts and collaborative zones for dynamic creative exchanges. We believe in the power of collaboration to drive innovation and success. While our offices are known for their vibrant atmosphere, rest assured that our primary focus is on achieving results together. We prioritize efficiency and maintain a balance between hard work and camaraderie. When you visit our offices, expect a warm welcome and professional support. Choose ComeOn for your next career move, and experience a workplace that values productivity, teamwork, and the spirit of collaboration.

At ComeOn Group we value diversity and we take concrete action to ensure fairness in our recruitment process. We are committed to assessing candidates on their merit without discriminating against any applicant for whatever reason that is protected by law. We truly value you, as you are.

Want to know more about us just visit our website or any of our social media channels to take a deep dive into our culture!