Senior CRM (Salesforce) Administrator (Remote)

Your Focus:
- Responsible for configuration, design, functionality and end-user support of the Salesforce platform.
- Configure and maintain custom objects, record types, fields, page layouts, formulas, data validation rules, triggers, declarative automation, approval processes, installed packages, etc. within Salesforce.com.
- Maintain user roles and profiles, security settings, access settings, etc. (User Profiles, Role Hierarchy, Sharing Rules and Security).
- Establish and implement change control and best practices with regards to system maintenance, configuration, development, testing, data integrity, etc.
- Engage with business stakeholders to gather & analyze requirements and propose solutions that leverage Salesforce functionality. Translate approved solutions into actionable deliverables, ensuring high levels of quality, accuracy, and process consistency.
- Manage data imports, database de-duping and clean-up.
- Manage the integration of applications connected to Salesforce.com, including but not limited to SAP, Scout (KF Sell), Adobe Sign, Adobe Marketo, etc.
- Identify production risks and areas for improvement; prioritizes, designs and facilitates successful implementation and adoption of new processes.
- Support the Business Operations team in cross-functional projects and strategic changes to systems and processes.
- Collaborate with Business Operations, Information Technology and other business stakeholders to drive high levels of data integrity and operational reliability of our standardized business analytics, tools and processes.
- Develop and implement training for end-users. Create and maintain all training materials and guides for processes related to Salesforce.com business applications.

What we offer:

Career Development

We are here to support you for the entirety of your Dematic career. From a fast start of learning Dematic's history and foundational training to succeed in your role to leadership development programs, technical training and certifications, and Career Navigator to identify challenging new opportunities, our goal is to help you grow beyond your borders.

Competitive Compensation and Benefits

Our attractive and market competitive total rewards packages are designed to reward high performance and to assist in managing your personal and family needs. Dematic offers robust packages based on employment status and national requirements.

Pay Transparency

Dematic is committed to pay transparency. As such, Dematic will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, Dematic will still maintain confidentiality of your pay information. Employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by Dematic, or (c) consistent with Dematic's legal duty to furnish information.

Global Opportunities

As a global company, our employees are exposed to different ideas and perspectives from around the world. We offer international assignments for qualified employees and wherever possible, we offer flexible working hours and modern workspace design.

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/

Tasks and Qualifications:

Preferred onsite location would be Atlanta GA or Grand Rapids MI.

*This role allows for the flexibility to work remotely with the understanding that in-person meetings may take place onsite at Dematic locations based on business needs.

Qualifications

• Bachelor's Degree
• 3+ years of experience developing on Salesforce.com platform.
• Demonstrated experience in developing custom objects, workflows, validation rules, and triggers in SFDC.
• Ability to identify areas for process improvement and recommend/implement solutions.
• SFDC Advanced Administration Certification.
• Proven creativity and problem-solving skills; ability to work around obstacles and solve problems with minimal direction.
• Strong understanding of data structures and data modelling.
• Ability to develop effective relationships with business users, technical staff and executive management.
• Strong organizational/time management skills; ability to prioritize work and meet deadlines in a fast-paced environment.
• Excellent written and oral communication skills.
• Strong work ethic, hands-on, with a customer service mentality.
• Flexible with a demonstrated ability to embrace change.
• Experience with SF1 mobile configuration, Apex programming, Visualforce pages, and Data Loader preferred.
• Certification and experience working in an Agile Framework (Scrum or Kanban) preferred.

Some positions in the U.S. may require vaccination against COVID-19. Where legally permitted or required, offers for such roles are contingent on the candidate providing proof of full vaccination against COVID-19 (currently one dose of the Johnson & Johnson vaccine or two doses of the Pfizer or Moderna vaccine). Candidates with medical issues or religious beliefs or practices that prevent them from getting the vaccine may request an exemption from the vaccine requirement.