Senior Customer Growth Manager

At MNTN, we’ve built a culture based on quality, trust, ambition, and accountability – but most importantly, we really enjoy working here. MNTN is the fastest-growing company in streaming, and we pride ourselves on our self-service AdTech platform, which provides performance marketers with the tools to realize the highest return on their ad spend dollars. Our startup spirit powers our growth mindset and supports our teammates as they build the future of ConnectedTV. We’re looking for people who naturally want to do more, own more, and make an impact in their careers – and we’re seeking someone to be part of our next stage of growth.

The Growth team at MNTN is responsible for growing revenue across our commercial customer base while providing strategic recommendations that align with customers goals and objectives. We are looking for a Senior Customer Growth Manager who can thrive as an individual contributor but loves the spirit and collaboration of a strong, close-knit team. The Senior Customer Growth Manager is accountable to both internal and external stakeholders, acting as the strategic consultant for their clients and uncovering additional opportunities for customer growth across the MNTN platform while being a beacon of success for the team.

What you’ll do:

• Strategically pitch budget increases and/or channel upsell opportunities across commercial business segments. 
• Identify opportunities for the customer to more fully leverage the MNTN platform, with thoughtful strategies for Connected Television and our Creative-as-a-Subscription annual contract model (CaaS).
• Build executive level relationships within the commercial customer base. 
• Manage and maintain a pipeline of potential revenue opportunities and CaaS opportunities across the customer base.
• Own initial account planning for all new customers on boarded onto MNTN platform.
• Lead larger strategic planning meetings for your customer base on a quarterly and annual basis.
• Travel to customer locations to pitch and present larger growth opportunities.
• Collaborate closely with Sales, Platform Experience, Customer Outcomes and Product team to ensure the growth of your customer.
• Work closely with key stakeholders to identify key items on product rollout and roadmap to unlock additional revenue opportunities.
• You have an in-depth understanding of your customers business and areas in which growth opportunities will benefit both the customer and MNTN.

What you’ll bring:

• 5+ years of experience in a sales or Account management role. 
• 2+ years of experience within the AdTech or MarTech industries.
• Experience in growing significant revenue across a customer base. You build trust and rapport with your clients, while also effectively identifying and pursuing opportunities to drive revenue growth and achieve customer objectives.
• Diplomatic mindset and proven ability to work well in a team environment and across a matrixed organization.
• Superb critical thinking and problem solving skills.
• Exceptional written and verbal communication skills.
• Experience and proficiency in high-level data analysis, and an ability to use data to tell a story in a client-facing manner.
• An interest in the rapidly-growing and evolving AdTech industry, especially in the Connected TV space.
• A willingness to learn, to take initiative, and to push yourself to be as effective as possible within your role. You are self-driven, enjoying collaboration and coaching rather than someone micro-managing your work.
• Proficiency in Excel, basic Office tools, and Salesforce, as well as general familiarity with tools such as Zoom, Zendesk, Slack, etc. Familiarity with Keynote is a plus.

MNTN Perks:

• 100% remote  
• Open-ended vacation policy with an annual vacation allowance
• Three-day weekend every month of the year
• Competitive compensation
• 100% healthcare coverage
• 401k plan
• Flexible Spending Account (FSA) for dependent, medical, and dental care
• Access to coaching, therapy, and professional development

About MNTN:

MNTN provides advertising software for brands to reach their audience across Connected TV, web, and mobile. MNTN Performance TV has redefined what it means to advertise on television, transforming Connected TV into a direct-response, performance marketing channel. Our web retargeting has been leveraged by thousands of top brands for over a decade, driving billions of dollars in revenue.

Our solutions give advertisers total transparency and complete control over their campaigns – all with the fastest go-live in the industry. As a result, thousands of top brands have partnered with MNTN, including Petsmart, Build with Ferguson Master, Simplisafe, Yieldstreet and National University.

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