Senior Customer Success Engineer

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Join us as a Customer Success Engineer at Qlik! As a pivotal member of our team, you'll be at the forefront of empowering businesses with cutting-edge data integration, data quality, and data governance technology. Your dynamic, customer-centric expertise in data engineering will drive meaningful outcomes for our most strategic customers, shaping the future of data engineering.

What makes this role interesting? 

• Technical Leadership: Own the customer relationship from a technical perspective, becoming a trusted advisor for the implementation and ongoing adoption of Qlik Talend Data Integration. 
• Innovative Projects: Work at the bleeding edge of data technology, solving significant data challenges and creating impactful outcomes. 
• Customer Empowerment: Help customers fully utilize their subscriptions, ensuring rapid Time-To-Value and unlocking the full potential of our software. 
• Collaborative Engagement: Partner closely with Customer Success Managers and other customer-facing roles, ensuring coordinated and successful customer outcomes. 

Here’s how you’ll be making an impact: 

• Best Practices Deployment: Collaborate with customers to deploy, manage, and audit best practices, ensuring scalable and secure implementations. 
• Technical Workshops: Conduct technical workshops and provide product updates, empowering customers with the latest advancements. 
• Problem Solving: Research, investigate, and recommend solutions to data and business challenges, taking technical ownership to drive resolution. 
• Customer Success: Analyze and troubleshoot customer issues, document and present complex solutions, and ensure successful project completions. 

We’re looking for a teammate with: 

• Industry Experience: Minimum of 6 years in a data engineering field, managing multiple customers and projects.
• Technical Expertise:
  • Proficiency implementing data replication, change data capture and ELT solutions is essential, preferably using Qlik technologies + proficiency in Data Warehouse. Familiarity with Linux, Networking and security a plus.
  • Experience with databases (relational & non), DB2, SQL Server, and ideally one or more of Snowflake, Databricks, Cloudera, Hortonworks, Hive or Kafka.
  • Development skill in scripting languages such as PowerShell and Python, RESTful APIs, and SQL.
  • Expertise in designing and deploying complex data solutions for cloud providers, particularly Azure or AWS.
• Soft Skills: Strong client-facing consultative skills and creative problem-solving ability.
• Language Skills: Business-level English.  

The location for this role is: 

 Barcelona 

Join us at Qlik and be part of a dynamic team where your expertise will drive real-world impact and customer success. If you're ready to take on a role that combines technical challenge with the satisfaction of delighting customers, we want to hear from you!