Senior Data Analyst

Bottomline is at the forefront of digital transformation. We are a growing global market leader uniquely equipped to address the changing needs of how businesses pay and get paid. Our culture of Working with and for each other enables us to delight our customers. We empower our teams to think like owners to drive client delight and help them grow their business and win in their markets. 

We are looking for an experienced PMX Senior Data Analyst to innovate, win, and grow on the Paymode X Revenue Realization team, which is a collaborative, exciting, fast-paced group. As a Sr. Data Analyst, you will leverage your business, analytical, and technical skills to build efficient, effective, and scalable processes, dashboards, insights, and analytics to drive the success of our Paymode-X Managers, Vendor Sales, finance, and leadership team. You will be accountable for managing analytics and toolkit development for strategic programs across Payer and Vendor Account Management, as well as key growth initiatives.

Hybrid - This person will be able to work remotely with occasional/infrequent visits to our Portsmouth, NH office to work. Prefer this person to be within driving distance of Portsmouth, NH

How you'll contribute:

• Build and manage analytical tools, primarily in Power BI, for tracking for operational management of our payments and spend flows across 600+ payers and 20,000+ vendors.
• Design analytics playbooks, processes, and enablement materials to increase Account Management and Vendor Sales effectiveness in executing operational activities that ultimately drive client health and growth.
• Collaborate with Product, Operations, Vendor Enrollment, and other internal groups to outline requirements and workflows leading to execution to resolve process, resource, and functional bottlenecks within Paymode-X.
• Build, manage, and optimize internal-facing deliverables such as training materials, standard operating procedures, and how-to documents.
• Own, maintain, support, and update critical PMX dashboards and their associated documentation. Work closely with all levels of users to update reports, fix technical issues and write documentation.
• Establish, document, and track new Power BI toolkits enabling leadership to effectively manage their team towards achievement of an initiatives’ goals.
• Proactively identify client and portfolio-level analytics that will help the Client Success team be more efficient, knowledgeable, and proactive in executing their goals with their clients
• Support leadership reporting on key Operational Analytics on PMX performance and progress
• Serves as SME on payer and vendor metrics, supports account management strategy, and drives standardized payer reporting and data presentations.
• Build tooling and lead wholistic analyses focusing on economic and revenue trends for specific verticals and the PMX network as a whole related to payments performance.

The Skills That Will Make You Successful:

• Highly analytical with the ability to turn insight into action with a logical and methodical approach to problem solving.
• Strong experience with Power BI a plus, including the ability to combine data from multiple sources with SQL or Power Query for analysis, reporting, and visualizations.
• Use Power BI to create user friendly UI’s for client facing reports, internal reporting, and storytelling for analysis.
• Strong experience with MS Office including Word, Excel, PowerPoint, and Visio
• Ability to work independently in an ambiguous, evolving environment, taking high-level requests, and translating them into actionable tasks.
• Experience with Salesforce.com
• Highly organized with an ability to work across different tasks and activities.
• Flexible and adaptable in a dynamic environment, taking on a variety of tasks and activities.
• Able to work cross functionally with multiple departments, communicate effectively to multiple levels of the company, and lead training and presentations.

You’ll love Botttomline because in everything we do we seek to delight our customers and we are passionate about building a company of which we can all be proud, and this starts with building amazing teams filled with team members that challenge you every day. 

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