Senior Data Analyst I

About BlueLabs
BlueLabs is a leading provider of analytics services and technology dedicated to helping our partners do the most good with their data. Our team of analysts, scientists, engineers, and strategists hail from diverse backgrounds yet share a passion for using data to solve the world's greatest social and analytical challenges. Since our inception we've worked with more than 400 organizations ranging from government agencies, advocacy groups, unions, political campaigns, and international groups. In addition, we service an ever-expanding portfolio of commercial clients in the automotive, travel, CPG, entertainment, healthcare, media, and telecom industries. Along the way, we've developed some of the most innovative tools available in analytics, media optimization, reporting, and influencer outreach.
About the team:
The BlueLabs Civic Technology practice revolutionizes the way government agencies use data to streamline operations, interact with citizens, and react to their biggest challenges. Our team develops deep expertise within the areas our clients care about most, then builds data analytics systems that create impact at scale. We work closely with internal government innovation groups, and build on the analytics methodology pioneered in e-commerce, advocacy, politics, and consumer finance.
You will work on a fast-paced, impact-driven project team charged with intelligently improving the operations powering the policies and programs that Americans interact with on a daily basis. Our work builds the frameworks and infrastructure that allows agencies to deal with big public health challenges. We bring definition to challenging problems, creatively identify data sources, then design analytics that accurately measure impact and move the needle every day. We work in changing, ambiguous environments, so we embrace nuance, inclusivity, and complexity to deliver programs that work for the diverse groups of individuals who rely on us.
About the role:
The Senior Data Analyst I will play a critical role in supporting the development of public-facing and internal websites for the federal government's human resources and personnel policy agency in collaboration with our partners. This person will be responsible for coordinating efforts relating to UX design and communicating qualitative user research to the team. The ideal candidate has experience working in a cross-functional team of partners where they have been responsible for tracking and analyzing key web user behavior metrics.
In this position you will:

• Analyze data from disparate data sources to distill human-centered operations and processes into meaningful insights.
• Participate in user research activities and identify qualitative improvements to the user experience of the site.
• Configure web analytics using Google Analytics for a patient and benefits portal used by millions of Americans, and disseminate the results.
• Design approaches to evaluate success of program initiatives, such as designing A/B tests or other quantitative evaluation techniques as the team requires.
• Monitor and disseminate analytical results to project stakeholders.
• Participate in user research activities and identify qualitative improvements to the user experience of the site.
• Think strategically about data analysis and UX to create systematic methods of measuring behavior across complex systems and technical implementations.
• Develop KPIs and metrics that address root problems and develop compelling visualizations to allow clients to easily understand challenges and take a clear action.
• Check, clean and transform incoming data for data pipelines.
• Collaborate with engineers, data scientists, program managers and external stakeholders to troubleshoot problems and proactively create solutions.
• Act as BlueLabs' primary representative on a team comprised of various external partners.
• Strive to support team excellence by developing high quality documentation.

What we are seeking:

• Bachelor's degree in a quantitative field or equivalent technical training or experience.
• 2+ years of experience working with structured/unstructured data.
• Proficient understanding of how to manipulate data using SQL and/or Python.
• Proficiency in one or more general or statistical programming languages such as Python, Ruby or R - and/or interest in learning new ones.
• Experience utilizing the results of an analysis to tell a story through visualization, presentation, and writing.
• The ability to communicate with partner stakeholders, anticipate their questions, interface with technical and program experts, and maintain objectivity in how you approach their unique challenges.
• Experience supporting a web or mobile application team with data analysis or UX research is preferred but not required.

What We Offer:
BlueLabs offers a friendly work environment and competitive benefits package including:

• Salary: $75,000
• Premier health, dental, and vision insurance plans
• 401K matching
• Unlimited paid time off
• Paid personal and volunteer leave
• 13 paid holidays
• 15 weeks paid parental leave
• Professional development stipend & tuition reimbursement
• Macbook Pro laptop & tech accessories
• Bring Your Own Device (BYOD) stipend for mobile device
• Employee Assistance Program (EAP)
• Supportive & collaborative culture
• Flexible working hours
• Remote friendly (within the U.S.)
• Pre-tax transportation options for commuting to our office in Washington, DC
• Lunches and snacks
• And more!

While we are looking for someone to work within a hybrid environment in the Washington DC area, we are also open to considering remote candidates who are the right fit for this role.
The salary posted for candidates who meet the minimum posted qualifications reflects the Company's good faith understanding and belief as to the wage range, and is accurate as of the date of this job posting.
To protect the health and safety of our workforce, as a company policy, BlueLabs strongly encourages all employees to be fully vaccinated against COVID-19 prior to beginning employment. BlueLabs adheres to all federal, state and local COVID-19 vaccination regulations. Except where prohibited by law, applicants who receive a conditional offer of employment will be required to produce proof of vaccination status prior to their first day of employment; if not the offer may be rescinded or employment terminated. BlueLabs will evaluate requests for reasonable accommodations for applicants unable to be vaccinated due to a religious belief, disability, pregnancy, or on an individualized basis in accordance with applicable laws.
At BlueLabs, we celebrate, support and thrive on differences. Not only do they benefit our services, products, and community, but most importantly, they are to the benefit of our team. Qualified people of all races, ethnicities, ages, sex, genders, sexual orientations, national origins, gender identities, marital status, religions, veterans statuses, disabilities and any other protected classes are strongly encouraged to apply. As an equal opportunity workplace and an affirmative action employer, BlueLabs is committed to creating an inclusive environment for all employees. BlueLabs endeavors to make reasonable accommodations to the known physical or mental limitations of qualified applicants with a disability unless the accommodation would impose an undue hardship on the operation of our business. If an applicant believes they require such assistance to complete the application or to participate in an interview, or has any questions or concerns, they should contact the Director, People Operations. BlueLabs participates in E-verify. EEO is the Law.
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