firsthand Health Inc

Senior Data Analyst

Reposted 8 Hours Ago

Hiring Remotely in USA

Remote

120K-130K Annually

Senior level

Healthtech • Information Technology • Social Impact • Software • App development

We help individuals with serious mental illness engage with behavioral health social supports and healthcare.

The Role

Lead analytics work translating complex healthcare data into decision-ready insights. Own KPI definitions Snowflake data marts with dbt executive dashboards in QuickSight and cross-functional analyses to inform strategy product and operations.

Summary Generated by Built In

firsthand supports individuals living with SMI (serious mental illness). Our holistic approach includes a team of peer recovery specialists benefits specialists and clinicians. Our teams focus on meeting each individual where they are and walking with them side by side as a trusted guide and partner on their journey to better health.

firsthand's team members use their lived experience to build trust with these individuals and support them in reconnecting to the healthcare they need while minimizing inappropriate healthcare utilization. Together with our health plan partners we are changing the way our society supports those most impacted by SMI.

We are cultivating a team of deeply passionate problem-solvers to tackle significant and complex healthcare challenges with us. This is more than a job—it's a calling. Every day you will engage in work that resonates with purpose gain wisdom from motivated colleagues and thrive in an environment that celebrates continuous learning creativity and fun.

As a Senior Analytics Lead you will drive value creation analytics across the Firsthand organization. This role sits at the center of strategy product and operations—translating complex healthcare data into clear defensible insights that shape high-impact decisions. You will partner cross-functionally to ensure data is trusted actionable and decision-ready operating as both a thought partner and execution leader. This is an opportunity to elevate analytics from reporting to a true decision engine that accelerates clarity and performance across the business.

Job Specifics

As Senior Analytics Lead you will:

Own analytical framing and execution for high-stakes business questions related to value creation strategy and operational performance
Define and maintain trusted KPIs and Snowflake data marts using DBT to ensure reliable decision-ready data foundations
Design and maintain executive dashboards in QuickSight that answer meaningful business questions and reduce metric ambiguity
Apply a hypothesis-first approach to analysis identifying likely drivers testing competing explanations and making clear recommendations even with imperfect data
Translate complex healthcare data into concise memos slides and narratives tailored to decision-makers
Partner cross-functionally with Data Engineering Finance Operations and Customer Success to ensure alignment on metrics sources of truth and performance insights

You will be a good fit if you have:

Advanced SQL proficiency including CTEs window functions complex joins and aggregations in Snowflake
Strong experience with BI tools such as QuickSight Tableau or Looker
A deep understanding of healthcare data including claims eligibility attribution and payer reporting constructs
Proven ability to frame ambiguous business questions develop hypotheses and deliver clear actionable recommendations
Strong written and verbal communication skills with the ability to influence stakeholders and operate effectively in ambiguity

The experience you bring to this role includes:

4+ years of experience in data analytics healthcare analytics or value-based care environments
Experience owning analytics that directly informed strategic product or operational decisions
Solid understanding of data modeling principles including grain and dimensional schemas
Experience working with imperfect or incomplete data while clearly documenting assumptions and tradeoffs
Experience with EDI formats Medicaid populations risk adjustment methodologies
Bonus experience with Python or R for ad hoc analysis

Base salary range:

$120000—$130000 USD

We firmly believe that great candidates for this role may not meet 100% of the criteria listed in this posting. We encourage you to apply anyway - we look forward to begin getting to know you.

Benefits
For full-time employees our compensation package includes base equity (or a special incentive program for clinical roles) and performance bonus potential. Our benefits include physical and mental health dental vision 401(k) with a match 16 weeks parental leave for either parent 15 days/year vacation in your first year (this increases to 20 days/year in your second year and beyond) and a supportive and inclusive culture.

Vaccination Policy

Employment with firsthand is contingent upon attesting to medical clearance requirements which include but may not be limited to: evidence of vaccination for/immunity to COVID-19 Hepatitis B Influenza MMR Chickenpox Tetanus and Diphtheria. All employees of firsthand are required to receive these vaccinations on a cadence/frequency as advised by the CDC whereas not otherwise prohibited by state law.

New hires may submit for consideration a request to be exempted from these requirements (based on a valid religious or medical reason) via forms provided by firsthand. Such requests will be subject to review and approval by the Company and exemptions will be granted only if the Company can provide a reasonable accommodation in relation to the requested exemption. Note that approvals for reasonable accommodations are reviewed and approved on a case-by-case basis and availability of a reasonable accommodation is not guaranteed.

Unfortunately we are not able to offer sponsorship at this time.

firsthand Health will only contact candidates from email addresses ending in @firsthandcares.com. Any communication from another domain claiming to represent firsthand is fraudulent. We will never ask for payment or sensitive financial information during the hiring process. If you receive suspicious outreach please do not respond.

Top Skills

Dbt

Edi

Looker

Python

Quicksight

Snowflake

SQL

Tableau

What the Team is Saying

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The Company

HQ: New York NY

380 Employees

Year Founded: 2021

What We Do

firsthand is transforming the way individuals living with Serious Mental Illness (SMI) receive care. We are focused on delivering real outcomes for a cohort that has historically been underserved stigmatized and deprioritized. By building a service focused on whole-person care firsthand aims to find establish a trusting relationship with and support quality care for individuals living with complex experiences of SMI. Most importantly our goal is to be the trusted guide partner and first call for individuals we serve guiding them to a life of stability and independence. In doing so we will not only improve lives but also improve the economics for managed care plans and states responsible for providing care to this community. This enables us to build solutions that scale and as a result change the way our society supports those most impacted by serious mental illness.

Why Work With Us

Our frontline colleagues bring lived experience with serious mental illness to their work- they’ve walked in the shoes of those we serve. They can build trust in a way many others cannot. Much of our team has a personal connection to the mental illness space and we come together from a wide variety of backgrounds to unite in this common mission.