Senior Data Analyst, Sales and Customer Experience Analytics(Fully Remote)

Title: Sr. Data Analyst | Sales and Customer Experience Analytics

Location: This is a fully remote position. If you are located near one of our LTK offices, come have a coffee when you want to socialize! 

About the role

LTK’s Insights & Analytics team is an integral component of the company’s overall mission.  As a Senior Data Analyst, you will work cross-functionally across LTK to provide insights to optimize the business and assess the execution of and impact of initiatives.  You inherently are creative, analytical, and technically proficient with a strong desire to solve problems while balancing the dynamics of business and tech.  Your innate curiosity drives you to tell the story from A-to-Z for LTK’s business.

In this role, you will be part of a growth-hungry, acceleration-minded team of problem-solvers and product-builders; you will use a data-driven approach to drive a deep understanding of our rapidly evolving business and platforms.   We focus relentlessly on the needs of our brands, influencers and consumers.  We seek thought-partners and creative thinkers who can collaborate effectively with product managers, marketing managers, designers, and engineers to define and measure success metrics as well as identify actionable insights to help LTK grow.  

This role focuses on  Sales & Consumer Experience Analytics within the LTK Insights & Analytics hub.  This person will collaborate to generate actionable insights that impact all areas of the business and ultimately drive revenue by conducting complex analyses and monitoring performance on a daily basis.  You will be responsible for gathering and analyzing data from multiple sources and will apply your strategic and analytical skills to high visibility company challenges. You will partner with marketing, sales, and product teams to develop and test strategies that ultimately impact the bottom line: 

• Support analysis and targeting of sales efforts through statistical modeling, customer segmentation and profiling, and data mining
• Evaluate business performance, diagnose root causes, and prescribe action informed by data-driven insights that will set our sales strategy and process improvement roadmap
• Identify, analyze, and interpret trends or patterns in complex data sets
• Work with management to prioritize business and information needs
• Be the source of truth to collect and analyze data to assess performance and growth opportunities
• Identify and communicate business trends, update scorecards and produce ad-hoc reports to enable informed decisions related to improving performance

How you will make an impact

Key responsibilities

• Combine data from multiple sources to build various reports to identify trends and growth opportunities and craft compelling dashboards and visualizations to “tell the story” of the business
• Translate complex analytical tasks into actionable insights and easily consumable outputs
• Synthesize complex data analyses and communicate clearly and effectively to stakeholders across the organization
• Be able to extract data out of Big Data technologies (i.e. Redshift) to produce clear and actionable insights
• Continually evaluate and refine your technical toolkit; teach what you learn to the team
• Collaborate daily with cross-functional colleagues to drive strategies and tactics for growth

What you will bring to LTK

Qualifications

• 5+ years experience in a quantitative role in relevant analytical fields (i.e. consulting, sales operations)
• Proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation to drive actionable insights and decisions 
• Strong communication skills - you can present your findings in a clear and articulate way to groups of various stakeholders to drive decision making through interpersonal and negotiation skills
• A self-starter with a curious nature and passion for data; you “think outside the box” and “around the corner” with fierce attention to detail
• A deep desire to prove yourself right or wrong and make smart decisions without ego
• Empathy and intellectual humility to build strong rapport and thought-partnerships with colleagues
• Ability to thrive and adapt in a fast-paced, high-growth, and rapidly changing environment and drive and execute an agenda in an uncertain and fluid environment; you display an intense focus on achieving both short and long term goals (wearing both hats simultaneously)
• Strong math and analytical skills
• Expert at Microsoft Excel and Google Sheets
• Strong SQL skills; experience with Python, R or a similar programming language is a plus
• Proficiency with BI visualization tool (i.e. Looker, Tableau)
• Proficiency with a CRM tool (i.e. Salesforce, Hubspot)

Functional requirements:

• Bachelor’s or Master’s degree; your major can be anything - we love diverse educational backgrounds, but you have a strong quantitative foundation
• Demonstrable record of professional and academic achievements
• Experience in building, inspiring, developing and leading a high-performing team
• Ability to influence cross-functional stakeholders (technical and non-technical)

#LI-MM3

#LI-AJ1