Senior Data Center Operations Engineer

Senior Data Center Engineer 

SambaNova is seeking an experienced engineer to apply their technical skills in a fast-paced and complex environment. You will come with a working knowledge of server hardware and the desire to participate in projects at a large-scale data center is central to this role. This position will work to resolve and diagnose server issues at scale, escalate issues and work with engineering teams. Additionally, this role will work within the rack lifecycle processes with a focus on helping build out and enable cloud scale compute and storage environments. 

This role will be required to be onsite at our data center locations in and around Santa Clara, CA. This role may require travel to additional data center site expansions. 

This is a unique opportunity to shape the future of AI and the value it can unlock across every aspect of an organization’s business and operations. This job opens pathways for high growth but requires a learning mindset and strong background in enterprise scale data center operations and custom ASIC/digital hardware components. You will be here to support the core of our physical computational and cloud resources.

The candidate will bring strong communication and organizational skills as well as a high attention to detail. You should enjoy working in a fast-paced environment where adaptability and flexibility will be key to your success. The successful candidate will be able to work independently and also within groups. You should also have working knowledge and experience in multiple core areas including Networking, Programming/Scripting, Hardware and OS repair.

Opportunity:

The third era of AI has arrived, powered by foundation models. Foundation models are achieving step-function increases in scale, versatility, and accuracy compared to legacy AI technologies, presenting an opportunity for organizations to fundamentally transform their business and operations. In a short amount of time, the leading businesses will be completely transformed by AI.

SambaNova DataScale is enabling organizations and enterprises to achieve the transformative promise of these new AI technologies with a fully integrated hardware-software system that delivers innovation across the full AI stack, creating the AI backbone for the next 10 years and beyond. We become your partner and drive the change you need to succeed and compete as a business.

You have the opportunity to join, and become a part of this transformation from within.

Responsibilities:

• Work within SambaNova’s system to plan, build and maintain data center capacity
• First point of contact for break fix technicians
• Accountable for assisting with projects (new capacity as well as retrofits) and repairs throughout the data center
• Understand and initial analysis to debug hardware, and Linux OS related issues
• Demonstrate personal leadership, identifying and helping to create documentation for the data center knowledge base
• Assist with process improvements and best practices in data center operations and expansions
• Participate in on-call rotation as needed in Santa Clara, CA or additional off-site locations.

Preferred Qualifications and Skills:

• Bachelor's or Associate's degree or commensurate experience in relevant technical areas
• Full proficiency in OSI model layers 1-3 (physical, data and networking) 
• Preferred experience with layers 4-7 (transport, session, presentation, application)
• Experience with telemetry collection (snmp, nagios, librenms, grafana)
• Working conceptual knowledge of technologies such as HTTP, DNS, RAID, and DHCP
• Working conceptual knowledge of developing in Python, SQL, and/or shell scripting
• Knowledge of Linux and server hardware repairs