Senior Data Engineer

LivePerson (NASDAQ:LPSN) is a Conversational AI company creating digital experiences that are Curiously Human. Every person is unique, and our technology makes it possible for companies, including leading brands like HSBC, Orange, and GM Financial, to treat their audiences that way at scale. Nearly a billion conversational interactions are powered by our Conversational Cloud each month.

You'll be successful at LivePerson if you are excited to build something from the ground up. You excel by finding daily opportunities to grow at the same pace as the technology we're building, and you build partnerships that improve our business. Likewise, you're someone who sees feedback as a chance to learn and grow and believe decisions powered by data are the norm. You care about the wellbeing of others and yourself.

Overview:

You will report to the Director of Engineering and work in a high performing team to help in translating business problems to analytical solutions and insights.

We are looking for a Senior Data Engineer to help us build automation driven data systems and AI-powered applications. The ideal candidate is an experienced data engineer with experience in organization-wide Data Architecture, and who enjoys optimizing data driven systems and building them from the ground up. You will collaborate with our software developers, database architects, product managers, and data scientists on projects ranging from ad hoc research to deploying and monitoring production grade applications.

You will be responsible for expanding and optimizing our data driven architecture, backend systems and user experience. You must be comfortable supporting the needs of multiple teams, systems, and products. The right candidate will be excited by the prospect of re-designing our company's data architecture to support our next generation of products and data initiatives.

You will:

• Help our company navigate the complex world of modern data management, data engineering, data science, analytics, and latest technologies
• Evaluate and implement technologies that improve efficiency, performance, scalability and reliability.
• Bring a passion to stay on top of tech trends, learn new technologies, experiment with innovative solutions
• Hands-on with technology and ready to build and deploy production-grade applications
• Analyze and suggest automation, integrate AI-driven workflows, reduce manual involvement and increase our impact with highly reliable current / future applications
• Optimizing data architecture, and re-design infrastructure for greater scalability, availability and self-healing abilities.
• Collaborate both with engineering and organizational stakeholders to execute on our short and long-term roadmap
• Mentor and develop our engineers technically and professionally

You have:

• 7+ years of experience in developing, and implementing organization wide data architecture and strategy.
• 5+ years of experience in development of data pipelines and working with databases
• 3+ years of experience in public cloud
• 3+ years of experience working with containerized applications
• Bachelor's Degree or above in data & analytics, statistics, computer science, or another quantitative field
• Personal drive and impact, a desire to roll up the sleeves and make things happen
• Product thought leadership with technical curiosity and aptitude to quickly understand service capabilities, technical issues, and customer needs.
• Experience with cloud-based technologies across platform innovations and management.
• Excellent communication and interpersonal skills to navigate connections for the organization
• Strong analytical skills related to working with unstructured or "dirty" datasets.
• Experience in designing, delivering, and managing highly scalable, highly available, cloud scale, AI-powered software services

Benefits:

• Health: medical, mental, dental, and vision
• Time away: vacation, dependent care, holidays, wellness days, and more
• Financial: 401K, ESPP, Basic life and AD&D insurance, long-term and short-term disability
• Family: parental leave, maternity support, fertility services
• Development: tuition reimbursement, native AI learning
• Additional: WFH support, 24/7 access to professional counselors, voluntary ins. coverage, exclusive perks and discounts

#LI-Remote

Why you'll love working here:

Your entrepreneurial spirit will be supported. We love team members who chase down their big ideas, become experts, help colleagues, and own their work. These four company values guide our continued, holistic growth as individuals, as teams, and as a global organization. And to further make our point, let's just say we're very proud to be on Fast Company's list of Most Innovative Companies and Newsweek's list of most-loved workplaces.

Belonging at LivePerson

At LivePerson, people from diverse backgrounds come together to make an impact and be their authentic selves. One way we share and connect is through our employee resource groups such as: Live In Color, LP Proud, and Women In Tech. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.