Senior Data Support Specialist (Annual Review and Reporting)

Company Description

Whether you’re working from home or on your way to the office, chances are you’re probably reading this because you’re seeking a new adventure, or you’re up for a new challenge. GROW Inc might just be that for you! 

So, who is GROW Inc? 
Founded in 2016, we’re the Australian FinTech success story you probably haven’t heard about. We’re solving big problems in the Superannuation and Managed Funds industry. The administration platforms (the software that tracks everything to do with your super) are built on things you or your parents would recognise from the glory days of 90’s computing.

How are we doing it?
We’re solving this by disrupting the wealth management industry with DLTA, our platform built on Distributed Ledger Technology which improves the financial wellbeing of Australians. We’re making Super more timely and information more accessible whilst enabling wealth management companies to offer more cost effective solutions.

We’re rebels with a cause. We’re authentic, diverse, and embrace our differences as we continue to put a dent in the universe. We know diversity of thought helps us to build better solutions for our customers which is why we encourage the entire GROW team to bring their whole selves to work each and every day. 

Job Description

We are currently hiring for a number of Senior Data Support Specialist's to join our team at GROW! As a Data Support Specialist, your role will involve:

• Annual Review - Ensure all year end annual review activities are allocated and actioned within agreed time frames.
• Annual Statements - Ensure all annual statement activities are actioned within agreed time frames, work with internal and external stakeholders to achieve agreed outcomes
• Project Management – Develop and manage Project plans to completion
  • control all project activities on a day-to-day basis, delivering outcomes to expected quality, time and budget
  • Ensure all project related activities are adequately documented and available
  • Ensure inter-dependencies with other concurrent projects are identified and managed
  • Ensure the project deliverables are appropriately reviewed and signed-off
  • Escalate issues and risks requiring attention and or support for resolution
• Processing - Complete tasks as assigned to assist/ detect/resolve complex data related issues across Superannuation and Managed Funds and ensure all are completed within the contracted SLA’s
  • Reporting – Step in as needed to assist the team with Trustee/Board & Regulatory Reporting
  • Fund level services - Completion of all regular fund related processes including fee and reconciliations reporting
• Quality - Ensure all work is completed accurately without errors (either processing or peer review)

Qualifications

At GROW, we believe that experience and passion matter more than just qualifications on paper. However, to be successful in this role, we’re ideally looking for candidates based in Melbourne or Sydney who have:

• Experience or exposure of over 5 + years from the Superannuation, Managed Funds, Wealth Management or similar Financial Services sectors
• Ability to engage with stakeholders (both internally and externally).
• Knowledge of Superannuation legislation and Managed Funds best practice.
• High level of accuracy and attention to detail, as well as adherence to processes and procedures
• Strong Microsoft excel skills
• Demonstrate high level of problem solving and team engagement skills
• Previous experience in annual statement/ annual review data management projects
• Business analyst experience preferred

Additional Information

Why you’ll love working at GROW

• Birthday Leave - Take an extra day off per year on your birthday!
• Weekly Pay Cycle - No more waiting for PayDay!
• Hybrid Work Arrangement - We have a true hybrid arrangement!
• Exciting Discounts - Think movie tickets, gift cards & even electronics

Looking for a job can be stressful and we don’t want you agonising over the wording of your cover letter, so don’t include one. Just make sure your CV is well-written and detailed enough so we can get a better idea of the type of person you are. Even if you don’t meet every single requirement, but you feel inspired to join our mission, we encourage you to send in your application. You never know, you could be the perfect person to join our team!

We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant

#LI-HYBRID