Senior Deal Desk Analyst

About the Role

The Senior Deal Desk Analyst will be responsible for supporting Starburst’s global sales organization by building proposals, reviewing and processing deals, and reporting on bookings. This role will be expected to work cross-functionally with other teams to assist the Revenue operations and Sales staff. An ideal candidate will be a self-starter that is able to thrive in a fast-paced environment with evolving responsibilities and tasks.

The Senior Deal Desk Analyst will be joining the Revenue Operations Team within the Revenue organization. The entire organization relies on the Revenue Operations Team for global reporting around historical sales performance, pipeline, and planning. Our overall objective is to drive pipeline generation, accelerate deal velocity, and enable our sales team to continue providing value to our customers in the most efficient way possible.

With Revenue Operations team members spread across the United States, we are looking for this person to be based in the Eastern Time Zone.

As a Senior Deal Desk Analyst at Starburst you will:

• Support requests from the global sales organization, including quote to cash support, quote generation, and order processing
• Assess non-standard deal requests to determine a solution that is in compliance with business policies
• Review order details submitted for booking, including Salesforce opportunity fields, Order Forms, and other associated booking documents
• Create and provision private offers through Amazon Web Services, Azure, or Google Cloud Platform Marketplaces
• Perform license fulfillment and SaaS provisioning activities for booked opportunities
• Collaborate with various Business Operations teams (Legal, Sales, Customer Success, Professional Services, Partners) to align Quote-to-Cash processes with business requirements
• Identify and drive implementation of new tools and process improvements to support efficient and sustainable growth
• Complete ad hoc Revenue Operations projects, analysis, and reconciliations as required

Some of the things we look for:

• 3 - 4 years of Deal Desk, Sales Operations, Revenue, Billing, and/or Order Management experience (ideally in an Enterprise SaaS/B2b environment)
• Preferably has prior experience in drafting or reviewing legal contracts
• Knowledgeable with Marketplace offerings through Amazon Web Services, Azure, and Google Cloud Platform
• Demonstrates ability to partner with GTM Teams and other cross-functional departments
• Experience with Quote to Cash software (i.e. Salesforce CPQ, Dealhub) Google Workspace, and Microsoft Office Suite, DocuSign, NetSuite)
• Thorough understanding of ASC 606 revenue recognition and quote to cash operations
• Highly organized and adaptable to evolving priorities, assignments, and responsibilities
• Bachelor’s degree in Business, Accounting, Economics, Finance or equivalent experience