Senior Deal Desk Associate | Remote US

What You'll Do

• Support deal formation, structure, and compliance on a daily basis.
• Monitor deal desk queue, ensuring all items are promptly assigned and progressing to meet delivery commitments.
• Serve as Deal Desk escalation point and guide to team members; make decisions as needed to guide daily priorities.
• Evaluate and facilitate mitigation of deal risks, including legal, financial, and operational aspects.
• Review and draft deal documents, including statements of work and change orders.
• Evaluate deal documents for completeness, accuracy, and adherence to policies and risk tolerances.
• Ensure approvals for non-standard deal documents have been properly documented with appropriate approvals, and resolution.
• Support and suggest process and systems requirements to implement a best-in-class quote-to-order contracting process, track process and team metrics, and provide related training.
• Drive best contracting practices and support enablement to increase sales effectiveness.
• Provide reports to stakeholders detailing exceptions and other related data.
• Develop strong collaborative relationships with key stakeholders in Sales, Delivery, Finance, and other key teams across the company.
• Assist and provide recommendations with Legal team projects and initiatives.
• Support and document compliance of business and sales policies related to revenue contracts.
• Develop and maintain playbooks, guidance, and hold appropriate training sessions with team and stakeholders.
• Other duties as assigned to support Legal department and organization objectives and goals.

What You'll Bring

• Bachelor’s degree (four-year college or university) or equivalent combination of education and/or work experience. 
• 5+ years experience in contracts management, deal desk or similar role.
• Experience in dealing with complex, cross-functional deal/contract management across Sales, Delivery, Finance, and Legal.
• Experience with Ironclad (or other CLM), Salesforce, Box, Microsoft Office suite
• Understands contract terms and relationship among contracting documents.
• Able to work extended schedules during the month and quarter end cycles.
• Ability to work on multiple deals and assignments simultaneously.
• Experience working with multiple stakeholders in a professional and respectful manner.
• Strong problem-solving skills along with ability to demonstrate practical judgment in complex situations.
• Strong communication skills, including experience effectively communicating with senior management.
• Ability to identify areas of improvement and propose necessary changes.
• Willing to work in a highly demanding and results-oriented team environment.

Bonus Points

• Experience with contract management and automated workflow systems is a plus.
• Strong understanding of Salesforce based quote-to-order processes, Salesforce CPQ is a plus.