Senior Deal Operations Specialist

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Deal Operations Specialist in United States.

This role is a key driver of operational excellence across the sales organization, ensuring deals are executed efficiently, accurately, and strategically. You will lead complex deal operations, including pricing approvals, contract redlines, and Ready-to-Close (RTC) processes, while partnering closely with Sales, Finance, Legal, RevOps, and Marketplace teams. The position blends leadership, strategy, and hands-on execution to improve deal velocity, mitigate risk, and optimize revenue outcomes. You will help shape scalable processes, mentor team members, and influence cross-functional initiatives in a fast-paced, remote-first environment. The ideal candidate thrives on problem-solving, operational efficiency, and delivering measurable impact.

As a Senior Deal Operations Specialist, you will:

• Lead and coach the Deal Operations team on deal desk functions, best practices, and process optimization.
• Ensure accurate and timely quoting support for Sales, including complex pricing structures and SaaS marketplace transactions.
• Partner with Sales to structure deals that optimize revenue, margin, and customer outcomes.
• Review and approve pricing exceptions, non-standard terms, and discount structures in alignment with company policies.
• Collaborate with Legal on contract redlines and negotiations while balancing risk mitigation with deal acceleration.
• Monitor deal cycle times, approval turnaround, booking accuracy, and overall team workload, identifying bottlenecks and improvement opportunities.
• Drive initiatives to automate repetitive workflows and enhance productivity across deal desk processes.

Requirements:

Candidates should bring:

• 7+ years of experience in Deal Desk and Revenue Operations.
• Strong understanding of SaaS pricing models, contract structures, and revenue recognition principles.
• Experience supporting cloud marketplace transactions (AWS, Azure, GCP preferred).
• Expertise in Salesforce and CPQ systems, including quoting, pricing logic, configuration, troubleshooting, and report building.
• Strong analytical, problem-solving, negotiation, and stakeholder management skills.
• Ability to balance customer requests with company policies, assess commercial risk, and escalate when appropriate.
• Excellent written and verbal communication, with the ability to explain complex concepts clearly.
• Contract and legal acumen, including understanding MSAs, Order Forms, amendments, and non-standard terms.
• Preferred: experience driving automation initiatives, mentoring junior team members, and implementing process improvements.

Benefits:

• Competitive salary and equity participation.
• Freedom and flexibility with remote-first work, plus designated “Whaleness Days” and end-of-year break.
• Home office setup to ensure a comfortable work environment.
• 16 weeks of paid parental leave.
• Technology stipend ($100/month net) for home office or tools.
• PTO plan encouraging personal time and balance.
• Training stipend for professional development, conferences, and courses.
• Comprehensive medical benefits, retirement contributions, and paid holidays (varies by location).
• Access to company swag and a collaborative, inclusive culture supporting diversity and growth.