Senior Deal Operations Specialist (East)

Company at a Glance

OpenX is focused on unleashing the full economic potential of digital media companies. We do this by making digital advertising markets and technologies that are designed to deliver optimal value to publishers and advertisers on every ad served across all screens.

At OpenX, we have built a team that is uniquely experienced in designing and operating high-scale ad marketplaces, and we are constantly on the lookout for thoughtful, creative executors who are as fascinated as we are about finding new ways to apply a blend of market design, technical innovation, operational excellence, and empathetic partner service to the frontiers of digital advertising.

As a Deal Operations Specialist you will be responsible for all operational tasks and data analyses for Brands, Buyers, Agencies and Consultancies who leverage OpenX ad technology and services for transacting their brand’s campaigns via deals. This person will interact with all aspects of the pre and post-sale process of a premium programmatic transaction. These job functions include building premium inventory & data segments, creation of contextual and data driven audience packages along with the creation of PMP deals within the platform, managing deals and reporting, troubleshooting, yield & performance opportunities, optimizations, and post-campaign performance wrap ups.

We are seeking high achievers to support OpenX’s already thriving PMP deals business. This person will need to succeed in a fast-paced, team-oriented environment. A Deal Operations Specialist must be able to execute their operational initiatives seamlessly to deliver, if not exceed, the performance objectives of OpenX Clients and Internal Team performance KPIs. The Deal Operations Specialist will be the day to day expert who has extensive knowledge of the OpenX Products & Platform and should be able to advise internal and external clients on ideal transactional set ups for the highest level of performance.

Responsibilities

• Provide expertise around programmatic formats (Display, OLV, CTV), site-list curation, deal/campaign scale 
• Responsible for setup, QA, deal/campaign management, troubleshooting, analysis, tags, optimizations and more
• Develop, test and manage ongoing deals/campaigns and data triggers based on client needs
• Responsible for the delivery and scale of the deal/campaigns
• Help develop documentation for all processes that support deal operations, including campaign setup, deployment, QA and organization for deal management
• Collaborate with product, sales engineers, analysts, and strategists 
• Become an expert on the OpenX platform as well as best practices for campaign management (setup, deal management, troubleshooting, optimizations)
• Combine data analysis and client KPI’s to create optimization strategies and provide the most effective solutions for campaigns
• Partner with Account Management and Business Development to provide support to clients, including insights, deal KPI updates and scale tracking
• Be proactive to offer solutions based on data and analytics from deal analysis
• Manage campaigns on behalf of select clients, including pacing, optimization and reporting
• Play a core role in growing the business 
• Work with the wider product and operations team to help define features and drive enhancements to OpenX

Requirements

• 5-7 years of working experience
• Extensive hands on DSP experience
• Effective time management skills – ability to prioritize and meet deadlines
• Strong can-do attitude – ability to be a self-starter and proactive
• Outstanding troubleshooting, analytical, and creative problem-solving abilities, along with an ability to collaborate cross-functionally in a fast-paced environment
• Strategic mindset with the ability to look for opportunities for improvements and to sustain rapid changes
• Strong storytelling skills: ability to convey ideas in an appealing way to a multitude of stakeholders

OpenX VALUES

Our five company values form a solid bedrock serving to define us as a group and guide the company. Our values remind us that how we do things often matters as much as what we do.

WE ARE ONE

We are one team. There are no exceptions. We are a group of strong and diverse individuals unified by a shared mission. We embrace challenges and win together as a team. We respect and care about our colleagues and cultivate an inclusive culture

WE ARE CUSTOMER CENTRIC

We innovate on behalf of our customers. We understand, respect, and listen carefully to our customers. We build great products to solve our customers’ problems. We manage our customers’ expectations clearly and honestly. We are a trusted partner to all of our customers - we act with integrity at all times. We care.

OPENX IS OURS

We are all owners of OpenX

We all have a voice to improve OpenX

We stake our personal and professional reputations on the excellence of our work

We are not interested in just "doing our jobs"; we take ownership to drive results

WE ARE AN OPEN BOOK

We understand and respect what each of us does. We are eager to teach and share what we know with others, both internally and externally. We are eager to learn from others and we ask questions internally and externally. 

WE EVOLVE FAST

We take responsible risks and own and learn from our mistakes. We recognize and repeat success. We actively seek out and provide constructive feedback. We adapt quickly and embrace change. We tackle growth and learning with real urgency. We are endlessly curious.

OpenX is committed to equal employment opportunities.

It is a fundamental principle at OpenX not to discriminate against employees or applicants for employment on any legally-recognized basis including, but not limited to: age, race, creed, color, religion, national origin, sexual orientation, sex, disability, predisposing genetic characteristics, genetic information, military or veteran status, marital status, gender identity/transgender status, pregnancy, childbirth or related medical condition, and other protected characteristic as established by law.

OpenX Applicant Privacy Policy

Applicants can review our Applicant Privacy Policy at any time by visiting the following link: https://www.openx.com/privacy-center/applicant-privacy-policy/.

Effective Date: April 18, 2024