Senior Deployment Engineer

NICE Ltd · Dallas-Fort Worth, TX

Company

NICE Ltd

Location

Dallas-Fort Worth, TX

Type

Full Time

Job Description

At NICE, we don’t limit our challenges. We challenge our limits. Constantly. We’re relentless. We’re ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.

The Nexidia Deployment Engineer is responsible for planning, documenting, and deploying Nexidia’s software suite into hosted and on premise environments. Additionally, the DE has excellent troubleshooting abilities, can learn new concepts and technologies rapidly, is self motivated, and possesses excellent communications skills, both written and verbal. A background in SQL administration and some level of software development and architecture is required, in addition to a strong working foundation in a myriad of fundamental technologies including server administration, IT infrastructure, networking, network security, domain user provisioning, and TCP/UDP communications.

Position Requirements

Possess a Bachelor of Science in Computer Science, Information Technology, Information Systems, or a similar.

5-10 years experience in enterprise systems administration and technology and software development experience will be considered in lieu of a degree.

  • Strong working knowledge of each of the following:
    • Networking principles & troubleshooting
    • DNS / DHCP
    • SSL certificate administration
    • SSO/SAML configuration/troubleshooting.
    • Understanding of network encryption protocols
    • ODBC
    • Elasticsearch
    • Windows Server administration
    • IIS 7.0 or higher administration
    • NTFS / UNC security principles
    • XML/CSS
    • Scripting (Powershell is preferred, but proficiency in another scripting language is acceptable)
    • SQL Server Administration to include:
      • User / Login provisioning and troubleshooting
      • Creating maintenance jobs
      • Database backup and restore
      • Ability to write queries, updates, deletes, select statements, and utilize temp tables
      • Ability to understand existing SQL scripts and diagnose issues
      • SQL Profiler
      • SQL: Activity Monitor
      • SQL Resource Management
      • Understand the difference between relational and dimensional database
      • ETL concepts
      • Database maintenance tasks
      • Authentication Methods
    • Excellent analytical and troubleshooting skills required
    • “Can Do” positive approach
    • Solution oriented personality
    • Excellent written and verbal communications skills
    • Experience working in customer-facing situations
    • Experience deploying enterprise class software that utilizes a variety of technologies is desirable
    • Candidate needs to be self-motivated, able to work alone and with a team, and be able to think creatively.
    • Flexible working schedule required
    • Weekend work required, usually no more than 50% of the time
    • Occasional international travel may be required.

About NICE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.


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Date Posted

08/16/2023

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