Senior DevOps Engineer

Who are we and why should you join us?

• We help people change their lives. BetterHelp is the world's largest therapy service. We set out on a mission to provide everyone with easy, affordable, and private access to professional counseling: anytime, anywhere. To date, our network of over 25,000 licensed, accredited, and board-certified therapists have assisted more than 1,000,000 people. Every month, our secure website and mobile app facilitate over 5,000,000 messages, chats, voice calls, and video sessions that help people face life's challenges.
• We're taking mental healthcare to the next level. We combine clinical care, cutting-edge technology and data-driven product development to constantly learn, iterate, and improve. We are relentless in our pursuit of better, always questioning the status quo and discovering new ways to get things done and serve our members.
• We are a community that grows together - both professionally and personally. Even with our exponential growth, our team is kept agile and nimble, allowing you to have a huge impact and carve your own path from day one. We invest in our team's well-being and professional development because we know that business and individual growth go hand-in-hand. You will move fast, remain flexible, and be challenged every day. Join us!

What are we looking for?

We are looking for an individual to join our systems team to help us build our production and corporate systems and keep them up and running reliably. An ideal candidate is someone who is passionate about building reliable and highly available systems and tools. A strong candidate will be an expert in containerization, AWS technologies, and Kubernetes.

We're looking for someone who cares and wants to be involved in our product, mission, and success - way beyond checking off tasks.

What will you do?

• Design, implement, deploy, and maintain reliable systems and processes.
• Alongside software engineers, provide service outage escalation response.
• Participate in on-call incident management rotation.
• Manage configuration and security of instances across multiple environments.
• Manage and build core tools, services and infrastructure across the entire organization.Monitoring of the production and corporate networks.
• Manage fleets of machines with automation.
• Develop and deploy automation to make your job easier.
• Have access to whatever training resources can help you succeed.

What technologies will you work with?

• AWS
• Docker
• Kubernetes and Helm
• Terraform in AWS
• Monitoring, Alerting and Logging services

What will you NOT do?

• You will NOT worry about "runway", "cash left", or "how much time we have until the next round". We have the startup DNA but we're fully backed and funded, all the way to success.
• You will NOT be confined to your "job". You will get involved in product, marketing, business strategy, and almost everything we do.
• You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people allowed here!
• You will NOT get yourself burned out. We work hard but we believe in maintaining sustainable work/life balance. Really.

Requirements

• 5+ years of experience in DevOps or as an SRE (or equivalent production engineering role).
• Strong experience with AWS and Docker.Experience with Kubernetes.
• Experience with CI/CD pipelines and methodologies.
• Very knowledgeable in Linux systems.
• Strong verbal and written communication skills.Strong ability to think on your feet, come up with innovative solutions, and solve problems that may be completely unique.

Benefits

• Competitive salary & equity compensation
• Excellent health, dental, vision coverage
• 401k benefits with employer matching contribution
• Ridiculous perks programs
• Office in the heart of downtown Mountain View, a three-minute walk from Caltrain
• Catered lunch every day, bottomless snacks (even avocado toast!), and locally roasted coffee
• Commuter benefits, FSA accounts, and Employee Stock Purchase Programs available
• Building something that matters - loved by the people and admired by the press
• Any piece of hardware or software that will make you happy and productive
• Free BetterHelp accounts for all team members
• Awesome people to work with
• Nothing to slow you down
• Helping people have a better life, every day

At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.

The base salary range for this position is $130,000 - $195,000. In addition to a base salary, this position is eligible for a performance bonus, RSU's and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2023. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions.