Senior DevOps Engineer

In 2001, we set out to revolutionize the prescribing process. Today, our industry-leading solutions do much more than that: Our network supports 2 million healthcare professionals, over 99% of the patient population, and billions of transactions. Our solutions offer simpler, trusted health intelligence sharing at critical points of care for better decisions-from streamlining prior authorizations to delivering comprehensive medication histories to facilitating direct messages between providers.

Our services are at the heart of the healthcare industry, serving doctors, nurses and pharmacists; health systems, independent practices and pharmacies; health plans, pharmacy benefit managers and electronic health record vendors.

We're a company full of smart, driven, genuine people all working together to make healthcare better for all. Join us.

What You're Like

You're relentless in getting stuff done. You apply your expertise in an Agile/DevOps world with other talented people. You're curious about new technology and use your curiosity as fuel to deliver meaningful solutions. And you're into incremental efforts that ultimately reap huge results.

What We're Like

We're a smart team that loves to work toward a common goal: delivering innovative, industry-leading solutions that improve patient care. We pride ourselves on quality work grounded in transparency and accountability. Our goal is to make a positive impact on healthcare, be it on quality, cost, or patient safety.

What the Work is Like

Is your thinking cap on? (Do they still make those?) Here, our challenge is to connect disparate, cross-functional skills to create the desired result. We focus on important milestones, work to understand diverse technologies and develop relationships with various groups of people with varied perspectives.

Job Summary

The Senior DevOps Engineer owns and drives improvements to IT Service Transition and Operations tools and processes including software deployment, change management, configuration management, event and problem management, and asset management. The incumbent enables Operations and other departments across the technology organization to efficiently transition and operate services across multiple environments and datacenters. The Senior DevOps Engineer provides technical leadership across the enterprise including Configuration Management, Service Operations, System Administration, Database Administration and Development teams.

Responsibilities

• Design, implement and maintain automated and repeatable processes supporting the Technology Organization including development, change management, systems administration and network engineering workflows.
• Select, configure, develop, support and scale the tools and technologies used to build a highly scalable and manageable environment.
• Provide planning, coordination and automated framework for configuring, maintaining, supporting, and optimizing new and existing services.
• Automate and streamline software integration and deployment processes.
• Participate in software design process to ensure high availability and maintainability are a part of the design.
• Automate existing support and event management processes enabling smooth systems operation across multiple datacenters.
• Ensure adequate visibility into application viability and performance via monitoring, and incident and problem management. Participate in planning and execution of service performance testing.
• Provide architectural expertise and transition documentation, including deployment, validation and configuration instructions, and monitoring plans to all technology functions across the enterprise.
• Provide guidance to Engineering and Database teams on best practices for systems architecture, build and deployment, and configuration in highly available environments.

Qualifications
Basic Requirements:

• Bachelor degree in computer science, information sciences or related field or equivalent experience
• 5 years of experience selecting and evaluating emerging technologies and trends, standards, and products.
• 5 years of implementing DevOps processes in a technology organization
• 5 years of experience in IT process automation
• 5 years of experience with SQL and relational databases.
• 5 years of Experience with network and server operating systems, including Windows & Linux.
• 1+ Experience with TeamCity, Jenkins or Bamboo, Ansible or similar tools.
• Solid knowledge of continuous integration patterns and tooling.
• Excellent scripting skills including Bash, Ruby or Python and PowerShell, or similar.
• Strong experience with source control tools, preferably GIT
• Strong understanding of the software development and release process

Preferred Qualifications:

• Experience working with production Operations departments in a high availability environment.
• Working knowledge of current network hardware, protocols, and standards, including TCP/IP, DNS
• Experience with Puppet, Chef or similar Configuration Management tools
• Experience with software development frameworks, including .Net, Java
• Development experience with JIRA, ServiceNow or SalesForce or similar workflow management tools.
• Development experience with Zenoss, Splunk, AppDynamics or similar monitoring tools
• Experience building test automation frameworks using VS 2012 or Selenium, or similar test automation tools
• Experience developing and executing load and performance tests in .Net / Windows / SQL or Java / Linux / Oracle environment

Surescripts embraces flexibility through its hybrid work model where most positions are eligible to work a mix of days in the office and from home. For eligible positions, our hybrid model provides employees with scheduling options. In general, employees may work either 2 days a week in the office and 3 days from home or 8 days a month in the office and the remaining workdays from home.

Why Wait? Apply Now

We're a midsize company. This means you're not just another employee ID number. Here, you can build real relationships and feel supported by truly awesome people with diverse backgrounds and talents in an innovative and collaborative work culture. We strive to create an environment where you can be yourself, share your ideas and work your way. We offer opportunities for learning, development and growth, as well as competitive compensation and benefits, plus flexible working arrangements. Click here to learn more about our benefits and working at Surescripts.

Physical and Mental Requirements

While performing duties of this job, an employee may be required to perform any, or all of the following: attend meetings in and out of the office, travel (sometimes extensively), communicate effectively (both orally and in writing), and be able to effectively use computers and other electronic and standard office equipment with, or without, a reasonable accommodation. Additionally, this job requires certain mental demands, including the ability to use judgement, withstand moderate amounts of stress and maintain attention to detail with, or without, a reasonable accommodation.

Surescripts is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate on the basis of race, color, religion, age, national origin, ancestry, disability, medical condition, marital status, pregnancy, genetic information, gender, sexual orientation, parental status, gender identity, gender expression, veteran status, or any other status protected under federal, state, or local law.

Surescripts participates in E-Verify.

A requirement of this position is that you must be vaccinated against COVID-19 in order to perform your essential job functions. Surescripts will consider accommodation requests as required by law for individuals unable to be vaccinated because of a medical condition or a sincerely held religious belief.

A Day in the Life

See what it's like to work at the nation's most trusted health information network.