Senior DevOps/SysOps Engineer

Sincere is looking for a Senior DevOps / SysOps Engineer to join our growing team. In this role, you will support our family of brands - Punchbowl, Timehop, and Memento. You will lead the ops team to manage and improve AWS web infrastructure. You will be responsible for ensuring site reliability, monitoring and enhancing the observability of key systems, security, reliable deployment of services, disaster recovery planning, and CI. Additionally, you will have the opportunity to work closely with the development team to improve our processes and our Ruby on Rails applications and services.

Our team values uptime, stability, scalability, and reliability - and as a key member of our team you will have the opportunity to learn and apply new technologies to meet these needs as we grow.

You will:

• Prioritize and resolve live issues appropriately
• Manage, plan and execute system and software updates and upgrades when needed
• Manage application deployments in coordination with the development team
• Maintain and improve our monitoring systems to pre-empt issues that may affect our live environments
• Investigate and implement system improvements
• Maintain and improve system documentation and runbooks
• Plan and implement disaster recovery and backup plans on AWS

Requirements

• You are:
  • An expert of Linux systems' administration covering security, maintenance, backups, disaster recovery, storage management, monitoring, etc. (Ubuntu)
  • Experienced with AWS infrastructure management experience: EC2, VPC, S3, ELB, CloudFront, Route53, RDS, ElastiCache
  • An expert in command line and bash scripting skills
  • Experienced with database administration (MySQL, MongoDB)
  • Knowledgeable in infrastructure configuration management tools (Terraform, Chef)
  • Experienced in how to use and maintain monitoring, logging, & observability tools (ELK stack, Grafana, Prometheus, Nagios)
  • Knowledgeable of systems and networking: DNS, SSL, SMTP, SSH, VPN
  • Well-versed in web infrastructure management: HAProxy, NGINX, understanding of HTTP
  • Familiar with Docker, containers, CI/CD, automation
  • Comfortable with AWS Lambda, Fargate, ECS, DynamoDB, Aurora, CloudWatch, EKS
  • Experience with the Node.js ecosystem

Benefits

Do you want to work in a growing company that invests in its employees more than the average company? Sincere is a family of brands with heart. The Company is home to Punchbowl®, Timehop®, and Memento®, and builds technology that brings you closer and helps show you care to the people who matter the most. With Sincere Foundation, we support organizations that address basic needs, and envision a future where everyone has the opportunity to celebrate, recognize milestones, and honor memories. We provide a fun, casual, and innovative environment where hard work is recognized and rewarded.

Some Sincere Perks:

• 100% healthcare coverage
• Flexibility to work from wherever you will be most effective
• A collaborative, start-up environment where you'll learn a lot, get your hands dirty, and see your work directly impact our customers
• Fantastic, smart coworkers who are passionate about what they do
• Virtual team coffee chats, Friday team trivia challenges, and anything else we can think of to have fun as a team from a distance

PLEASE NOTE: Our team is primarily based in Framingham, MA and London, ON. We will consider applicants who reside anywhere in the United States or Canada who are willing to work "East Coast Hours" (roughly 9am-5:30pm EST).