Senior Digital Experience Designer

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you'll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers.

We foster an inclusive culture and are looking for diverse, talented people to join Alcon. As a Full-Stack Product Designer, you will be responsible for the end-to-end design process of digital products, from planning and conducting design research to designing user interfaces and experiences. You will work closely with a multidisciplinary agile product team to design intuitive and compelling digital health experiences across our suite of digital healthcare solutions. We are a new and fast-growing team which will give you the opportunity to shape our ways of working and culture - think start-up, but inside a global leader in eye care. In this role, a typical day will include:

• Create distinctive, branded digital experiences that are visually appealing, user-friendly, and consistent across multiple platforms, devices, and channels
• Develop new product concepts, storyboards, detailed interaction designs and screen flows, and prototypes to effectively communicate research findings and design solutions to stakeholders
• Advocate for user-centered design solutions and product development to ensure that the product meets the needs and expectations of users
• Collaborate closely with design, innovation, product, and engineering leaders to identify research opportunities, develop research roadmaps, and communicate insights to drive strategic alignment of organizational initiatives
• Conduct user research to gain insights into user behavior, define user personas, and map out user journeys to inform the design process
• Bring business stakeholders, product owners, and technology engineering teams together to establish and design the experience of digital products
• Conduct concept and usability testing to validate design solutions and to continuously iterate and improve the product
• Collaborate actively with cross-functional teams in an agile environment to ensure that designs are feasible and accurately implemented
• Track user experience metrics and generate reports to measure the success of UX improvements, including analytics to guide future design decisions
• Serve as subject matter expert on qualitative and quantitative research methods grounded in human-centered design
• Coach and mentor UI/UX designers and UX researchers on design principles and best practices

WHAT YOU'LL BRING TO ALCON:

• Bachelor's Degree or Equivalent years of directly related experience (or high school+13 yrs; Assoc.+9 yrs; M.S.+2 yrs; PhD+1 yr)
• The ability to fluently read, write, understand and communicate in English
• 5 Years of Relevant Experience
• 3 Years of Demonstrated Leadership
• Travel Requirements: up to 10%
• Relocation assistance: Yes
• Sponsorship available: No

PREFERRED EXPERIENCE:

• Professional experience in product design and user experience research, preferably on multiple fast-paced design projects across the product lifecycle
• Possesses User Experience Certifications (UX Master Certification, HFI Certified Usability or User Experience Analyst, etc)

PREFERRED TECHNICAL:

• Knowledge of human-centered qualitative and quantitative user research methodologies, testing approaches and their application
• Able to create unique, intuitive artifacts (e.g., wireframes, task flows, screen mock-ups, prototypes) and understands component-based design solutions that can be scaled.

HOW YOU CAN THRIVE AT ALCON:

• Benefit from working in a highly respectable and diverse environment.
• Join Alcon's mission to provide outstanding, innovative products and solutions to improve sight, improve lives, and grow your career.
• Alcon provides robust benefits package including health, life, retirement, flexible time off, and much more!

Alcon is an Equal Opportunity Employer and participates in E-Verify. Alcon takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to [email protected] and let us know the nature of your request and your contact information.