Senior Digital Product Manager

As the most experienced XR agency globally, Trigger creates innovative and impactful XR solutions for the world’s top brands. From major marketing campaigns to powerful enterprise solutions, we employ emerging AR and VR technologies that push the boundaries of what is possible in XR across entertainment, sports, e-commerce and the metaverse.

For over 10 years, Trigger has completed over 250 XR projects and more than 250,000 hours of XR development working with clients, such as Disney, Verizon, LEGO, the NBA, NFL, Nike, Sony, Google and Molson Coors, along with premium entertainment IP including Spider-Man, Star Wars, Avengers, Jurassic World and more. We are also exclusive early development partners with Niantic, Qualcomm and the Global XR Content Telco Alliance, as well as premiere partners with 8th Wall and Unity.

Trigger has been awarded numerous Shortys and Webbys and was recognized as one of the fastest growing companies by Inc5000. As a minority owned business and a member of the National Minority Supplier Development Council (NMSDC), we have also made a point to work with a diverse slate of clients and partners who represent our inclusive values and mission.

Trigger is looking for a senior-level Digital Product Manager with a passion for all things tech and excellent collaboration skills. Our ideal candidate is a detail-oriented problem solver who can guide both clients and internal teams with confidence and enthusiasm. In this role, you would help create exciting new product ideas and help plan and make that product idea happen. You’ll be in the driver’s seat from start to finish on cutting-edge initiatives including: mobile apps, augmented and virtual reality experiences, games, sites, and prototypes for an amazing roster of clients. This role is part of our Production department and reports to our VP of Production.

• Day-to-day responsibilities range from creation / basic design of new product features through clear, robust specifications, driving them to delivery, communicating well with internal and external partner teams, and managing expectations appropriately.
• You will also be working closely with the design, engineering, product, and XR innovation teams, conceiving experiences for world class experiences to engage and delight our clients’ customers. 
• Lead a team of developers, designers, 3D artists and QA testers through the entire project lifecycle, from conception to delivery, using Agile development methodologies
• Generate product ideas, define requirements, and work closely with both clients and internal teams to launch exciting new products and features across a variety of devices and platforms
• Help champion a customer-focused, design-first yet data-driven culture that produces great products.
• Act as the main client contact for all project-related communication, building a strong relationship along the way
• Create and manage schedules, user stories, risk mitigation plans, scope and budget tracking, and other production-related items to ensure that your team stays on track to meet delivery and launch milestones
• Source and manage external partners, ensuring a clear transfer of project requirements and timeline and closely tracking progress for out-of-office teams
• Review contracts and author change orders that may arise Work well within a team of Project and Product Managers, with a readiness to provide support on other projects as needed

• Experience managing mobile apps or web-based products and experiences with a budget of at least $250k
• Experience with XR-related platforms and devices a plus, such as iOS/Android Apps, Web AR, Roblox, Volumetric Capture, 3D Modeling / Animation, HMD / AR Glasses, Snap, etc. 
• Experience working with complex partner relationships and representing Trigger to external partners
• Demonstrated ability to manage multiple products and projects and meet goals from both internal and client perspectives 
• Understanding of Agile methodologies and ability to refine its use on a project-by-project basis Experience managing external teams, both local and overseas
• Sharp eye, keen attention to detail, and excellent communication skills, both written and verbal
• Intuitive problem-solving skills, taking into account technical details and limitations, to lead your team in overcoming project roadblocks 
• Ability to maintain team morale through enthusiasm, optimism, and authority in the face of challenges 
• Ability to effectively influence groups outside of your direct management chain to achieve desired results
• A love for the intersection of tech, entertainment, toys, games, and pop culture

At Trigger, we care deeply about maintaining a positive culture, as emphasized in our Core Values:

• Empower Each Other: We believe in the power of collaboration; lifting each other up is just as important as pulling your own weight. There is real value in a diverse, inclusive, and supported team and we commit to doing right by our people.
• Make a Difference: Whether for our employees, projects, clients, or the world, we strive to make a difference any way we can. We can do more than just make cool stuff—we want to give back and make the world a better place, too.
• Foster Innovation: We don’t rest on our past successes, we build upon them. Our drive to create, improve, and innovate is constantly fueled by our willingness to embrace new challenges. If we can’t find a way forward, we’ll forge a new path. 
• Strive for Excellence: Quality is our priority and we never settle for “good enough.” We always aim to go above and beyond and expect everyone to do their best.

At Trigger, we know that justice, diversity, equity, and inclusion add a real and measurable value to our culture, our employees, and our work. We are committed to taking action that will create diverse representation at all levels of our organization and ensuring that Trigger is a safe, equitable, and supportive environment for all marginalized groups. We believe in the power of innovation and commit to embracing forward-thinking changes so we may become DE&I leaders and take action well ahead of what might be considered "the norm."

We encourage applicants from all backgrounds and identities to consider themselves for this role. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

• Variety of Medical insurance options (including fully covered plans for you and your family if based in CA)*
• Fully covered Dental, Vision, and Life insurance for you and your family*
• ALOHA FRIDAYS (half-day Fridays) all year long!
• 15 days of PTO to start (with increases at your 3- and 5-year mark) plus additional Sick, Floating Holiday, and Civic Engagement days off*
• Company-Wide Holidays every month and a week off during the holiday season
• Monthly Health & Wellness reimbursement for gym, fitness, or mental health memberships*
• Professional development support*
• Paid parental leave for all new parents (including adoption and foster placements)*
• 401(k) retirement plan through John Hancock*
• Remote-friendly culture with virtual events like Jackbox Happy Hours and our ongoing Dungeons & Dragons campaign

*Full-time employees only