Senior Digital Product Manager

Are you ready to take your career to the next level? Regional strives to positively impact the financial lives of our customers.

For over 35 years, our Team Members have been passionate about supporting customers through their financial challenges in life. They take pleasure in finding solutions and lending a helping hand, both to our customers and our communities. As we continue to grow and become a national brand in consumer financing, we hope you’ll consider us for future career opportunities.

If you are looking to make a meaningful impact in people’s lives by bringing a personal touch to finances, join our team today!

The Senior Digital Product Manager will lead a highly dynamic and multi-disciplinary team to develop and enhance digital products on a day-to-day basis. You will translate business strategies into online experiences that delight our customers and position our company for substantial growth and disruption. You are a dynamic product owner familiar with Agile methodology who will rally the team and work in a highly collaborative environment.
 

Duties and Responsibilities

• Identify market opportunities and define product vision and strategy
• Drive insights into customer experience and product improvement opportunities 
• Partner closely with business stakeholders to build a consensus on priorities
• Sequence and own delivery of product initiatives
• Define, document, and communicate product objectives (KPIs) and requirements
• Engage cross functional team members to resolve blocking issues
• Aggregate and interpret product data to inform actionable strategies
• Write user narratives using voice of customer best practices
• Apply artificial intelligence solutions to enhance product results
• Engage closely with the technical resources to determine the best implementation path
• Maintain initiative schedules, report on progress and ensure commitments are met
• Communicate vision, value and progress to senior executive leadership
• Demonstrate a high level of intellectual curiosity and comfort with ambiguity
• Articulate complicated business challenges in an accessible manner
• Clearly define options and trade-offs to gain buy in on proposed solutions
• Assess and articulate risks and develop mitigation strategies
• Lead Agile team(s) and improve agile practices to enhance team performance

Minimum Qualifications

• BA/BS in Computer Science, Electrical Engineering, Mathematics, Statistics, or a related field 
• 4+ years of experience translating business strategy and analysis into consumer-facing digital products

Preferred Qualifications

• Experience leading consumer-facing digital strategies, innovation, and deployment.
• Experience interfacing with a range of website, mobile, tablet, creative design initiatives.
• Prior experience in the banking or consumer finance industry
• Prior experience as the product manager of a mobile app
• Understanding of technical architectures for complex, scalable web and mobile applications
• Prior experience Sharepoint, MS Project, JIRA/Pivotal Tracker, or similar tools
• Data analysis skills including SQL 
• Comfortable reviewing technical specifications and/or code
• Understanding of trends in artificial intelligence and experience with prompt design
• Demonstrated ability to achieve strategic goals in an innovative and fast-paced environment
• Demonstrated ability to evolve product strategy based on research, data, and industry trends
• Excellent problem-solving, organizational, and analytical skills.
• Knowledge of multiple functional areas such as Product Management, Engineering, UX/UI, Sales Customer Support, Finance and/or Marketing
• Understanding of funnel-conversion best practices

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Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law (“Protected Characteristics”). Regional’s policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.