SENIOR DIGITAL STRATEGY MANAGER

Salary: $115,000-$145,000 +bonus eligible

A family of companies and experiences

As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you've been hungry and away from home, chances are you've tasted Compass Group's delicious food and experienced our outstanding service. Our 225,000 associates work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!

great people. great services. great results.

Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.

Job Summary

The Senior Digital Strategy Manager will liaise between Compass Digital (CD) and Executive level operators within the Restaurant Associates (RA) sector. This position is also responsible to manage Digital Strategy Managers within the business line, ensuring that the team performance, growth, and management meets or exceeds expectations.

This is a two-way communications path not only taking current Compass Digital strategies to the above parties but feeding back requirements from clients and the business to the appropriate CD teams.

Job Responsibilities

• Define and drive high-level digital strategy for RA
• Act as an advocate for the business divisions using existing technological resources and solutions to improve the operational efficiencies and enhance daily activities
• Provide thought leadership and act as the RA digital expert
• Participate in the new business sales and retention engagement process (e.g., RFP responses, presentations, demonstrations)
• Identify and leverage data to evolve existing or define new strategies
• Incorporate best digital practices from the hospitality and other customer-facing industries
• Lead governance meetings with the RA executive team, inclusive of digital strategy overview, success metrics, and key opportunities for growth
• Professionally represent Compass Digital, customers and potential customers, in accordance with Company policies and procedures
• Develop and maintain strong relationships with RA executive team and regional VPs, inclusive of occasional site visits
• Lead and participate in technology summits for operations and clients
• Participate in and support quarterly business reviews for RA clients
• Collaborate with internal CD teams (e.g., product, design, data, marketing) to enhance core CD platforms and their respective rollouts to RA client locations
• Help refine internal CD processes via unique knowledge of the RA business and accompanying requirements
• Identify and hire new candidates
• Onboard and oversee training of Digital Strategy Managers
• Manage and teach direct reports to align with development strategy
• Ensure team inclusion for key decision points

Job Qualifications

• 5+ years related experience in operations and/or digital strategy
• Presence in the NYC metro area
• Proven success in digital marketing strategy experience strongly preferred
• Food service or hospitality industry experience is a plus
• Bachelor's degree is strongly preferred
• Must be service-oriented with strong organizational skills
• Must have strong customer relationship and presentation skills
• Strong project management and problem solving skills required
• Excellent verbal and written communication skills
• Operational knowledge a benefit
• Travel (approximately 30%) required as business needs arise

Apply to Compass Group today!

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Compass Corporate maintains a drug-free workplace.

Applications are accepted on an ongoing basis.

Associates at Corporate are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Req ID: 1269742

Compass Corporate

MARY DICKSON

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