Senior Digital Transformation Manager ( 7 month contract)

Job Title : Senior Digital Transformation Manager

Reports To: Head of Business Effectiveness

Location: Dublin

Please note that this is a 7 month contract role.

About the Role

We are embarking on a significant digital transformation journey with our customers and colleagues. Our vision is to create a pioneering sales platform and interconnected ecosystem that transforms customer and consumer experiences while driving business growth.

To achieve this, Diageo is driving an ambitious plan centred on fostering personalized engagements, delivering exceptional customer experiences, and providing end-to-end service. This role is part of the Digital Transformation team based in Dublin, working with Digital leaders across customer and business user sectors in a Digital First culture.

This position offers a unique opportunity to lead the vision and strategy for this transformation. It involves understanding business and customer priorities, aligning efforts accordingly, and developing a roadmap to reach our future state. It also offers an exciting opportunity to lead the change agenda, embedding and ensuring the long-term success of Digital Transformation projects and the overall business adoption of the deployed solutions driving impactful change.

Ideal Experiences / Qualifications / Capabilities

• Extensive Project Leadership: Proven experience in leading and managing complex business projects from initial scope through to deployment and transition into Business as Usual (BAU). Project delivery and execution are crucial aspects of this role. Whether using Agile or hybrid methodologies, successful delivery is a key measure of success.

• Commercial CPG Expertise: Ideally, experience in the Commercial Consumer Packaged Goods (CPG) sector, engaging and enrolling senior commercial leaders and their teams in driving and sustaining transformational change.

• Strong Facilitation Skills: Comfortable delivering and facilitating content to large groups.

• Stakeholder Management: Ability to influence, build cross functional relationships and manage partners across the organisation, including agency partners, market leadership teams, and field sales teams.

• Problem Solver: Agile and proactive, with a passion for execution.

• Agile Delivery Expertise: Experience in Agile delivery, coordinating across markets, technology, vendor partners, and other global teams through various stages of delivery.

• Technology: Experienced in working with Salesforce Cloud technologies (Sales, Service, Data) and SAP ERP.

• Change Management: Skilled in developing and inspiring change management plans.

• Business Case Development: Experienced in creating and managing various opportunities to secure investment and demonstrate the delivery of benefits.

• Data Coordination: Experience working with multiple data sources and coordinating data experts and offshore teams to analyze and facilitate necessary insights and use cases.

• External Curiosity: An approach that seeks to understand best-in-class practices and integrate them into our strategy and roadmap.

Responsibilities

• Strategic vision and leadership: Shape the strategic direction and roadmap for key initiatives. Exercise flexibility and ownership to apply your expertise, build strong relationships, and leverage resources effectively to achieve business objectives.

• Engagement and Prioritisation: Lead the engagement and enrolment with Market Commercial leaders and Global teams to prioritize transformation projects that will deliver the best outcomes for our business and customers.

• Planning and Implementation: Develop and implement plans to deploy approved transformation projects and transition them into Business-as-usual (BAU). This role is accountable for delivering key improvements and other associated benefits.

• Customer and Colleague Experience: Take overall responsibility for enhancing the customer and colleague experience across Diageo and third-party teams through transformational changes. This includes setting a multi-year vision and project plan for improving the route to consumer, as well as the ability to plan and deliver daily operations.

Diversity statement: Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.

We embrace diversity in the broadest possible sense. This means that you'll be welcomed and celebrated for who you are just by being you. You'll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more.

Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world.

Celebrating our inclusive culture is core to Diageo's purpose of "celebrating life every day everywhere." We value everyone irrespective of background or identity because diversity helps our business grow. Flexibility is key; many staff work part-time or flexibly. Discuss your flexibility needs when applying-do not let anything stop you from joining us!